Dr. Free Gift & BOGO for Shopify

Dr. Free Gift & BOGO

Dr. Free Gift & BOGO Shopify App- Auto Add Gifts

Rating

4.8

feedback

96

Reviews

chart

#1,018

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    30%
  • Less than a year
    52%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Customers appreciate the ease of setting up free gifts, the customization options available, and the seamless integration with their online stores. The support team, particularly individuals like Vlad, Toby, Yavor, and Sergey, are highlighted for their quick responses, helpfulness, and willingness to go above and beyond to assist users with any issues or customization requests. Users also mention the app's effectiveness in increasing conversions, improving customer satisfaction, and simplifying the checkout process. However, there are a few negative reviews that mention issues with buggy plugins, interface display problems, and delays in customer service responses.

Highlights

Positive customer support experience and responsiveness
Ease of setting up free gifts and customization options
Effectiveness in increasing conversions and improving customer satisfaction
Seamless integration with online stores
Negative feedback on buggy plugins and interface display issues

Rating Breakdown

  • 5
    95% (91 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 16, 2024

Ich kann die App nur weiter empfehlen. Den Support, welchen ich von Vlad bei der Einrichtung erhalten habe, war einfach nur spitze. Er hat mir direkt auf meiner Homepage weiter geholfen und Anpassungen in meinem Sinne vorgenommen, anstatt einfach nur zu beschreiben wie es gehen könnte. 5 von 5 Sternen mehr als verdient! Danke

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Goede app en super behulpzaam helpdesk.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing your review and we look forward to working with you in the future.

5 / 5 Share

April 30, 2024

Give your support person Vlad a raise he deserves it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your review! It was a pleasure for our team to assist you, and Vlad truly stands out as a valuable asset to us all :)

5 / 5 Share

April 9, 2024

Great app, great support! 100% recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your review! We're happy that the app is meeting your needs and we look forward to working with you in the future.

5 / 5 Share

March 22, 2024

A great Free Gifts app! Easy to onboard, easy for a non-developer to set up and use consistently. Customers are always happy with the auto-load and it provides tools to customize the free gift for different countries. I had a question about our country set up and was able to chat with support and had solved the question in minutes. Would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! We are happy that the app is meeting your needs and we look forward to working with you in the future.

All reviews

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