Dr Free Gift, BOGO Buy X Get Y
The app receives mostly positive reviews for its excellent customer service, fast response times, and easy setup process. Users appreciate the quick and detailed support provided by the team, as well as the effectiveness of the app in increasing sales through free gift promotions. However, there are a few negative comments regarding the app's advanced features, such as the creation of duplicate products for free gifts and the inability to limit free gifts to one per customer. Some users also experienced issues with the app not displaying correctly on their store themes and reported delays in customer support responses.
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Very slow response rate.
Thank you for sharing your feedback, and we're truly sorry for the delay in our response! We strive to answer every query as quickly as possible, but unfortunately, we missed yours during a brief shift transition. Your feedback is very important to us, as it helps us identify areas where we can improve and provide a better experience for our users. We hope we have the opportunity to make this right and leave you with a much better experience moving forward.
Thanks for your help!
Thank you for reviewing our app! We value your feedback and are committed to providing the best experience.
Wow, TOP NOTCH Customer Service! The response time is super fast and the detailed replies are not AI generated. Great app, and great team to support it!
Thank you for taking the time to review us! We're so glad you're enjoying the app. We're always working to improve, and your feedback means a lot to us.
Thank you for rating our app! We are committed to providing the best experience.
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