Dr Free Gift, BOGO Buy X Get Y
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and fast response times. Many users highlighted the ease of use and effectiveness of the app in increasing sales through free gift promotions. The support team was commended for being helpful, responsive, and proactive in resolving any issues that arose. However, there were a few negative reviews mentioning concerns about advanced features, such as the creation of duplicate products and the inability to limit free gifts per customer. Some users also experienced issues with the app's functionality and customer service, leading to lower ratings.
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Very slow response rate.
Thank you for sharing your feedback, and we're truly sorry for the delay in our response! We strive to answer every query as quickly as possible, but unfortunately, we missed yours during a brief shift transition. Your feedback is very important to us, as it helps us identify areas where we can improve and provide a better experience for our users. We hope we have the opportunity to make this right and leave you with a much better experience moving forward.
Thanks for your help!
Thank you for reviewing our app! We value your feedback and are committed to providing the best experience.
Wow, TOP NOTCH Customer Service! The response time is super fast and the detailed replies are not AI generated. Great app, and great team to support it!
Thank you for taking the time to review us! We're so glad you're enjoying the app. We're always working to improve, and your feedback means a lot to us.
Thank you for rating our app! We are committed to providing the best experience.
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