Dr Free Gift, BOGO Buy X Get Y
Dr Free Gift, BOGO Buy X Get Y Shopify App-...
Rating
4.8
feedback
92
chart
#869
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
22%
-
Less than a month
43%
-
Less than a year
26%
-
More than a year
5%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its ease of use and prompt customer support. Users appreciate the affordability of the app and the fast, kind, and effective support provided by the developers. The app is described as very simple to use yet highly effective, leading to increased sales and customer satisfaction. However, there are a few concerns raised by some users, such as the lack of more advanced features, issues with duplicate products being created, and the inability to limit free gifts to customers. Despite these concerns, the majority of users find the app to be a valuable addition to their e-commerce stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 20, 2025
Easy to use and prompt support when needed
Using app
Over 1 year
Total reviews
2
Average rating
4.5
Thank you for sharing your review! Please don't hesitate to reach out in the future.
Feb. 4, 2025
Really great app, where so many others like it were problematic. I installed while we were running a promotion for 3 months. I will install it again next time we need it
We're happy to hear that the app is working well for your store. We look forward to working with you in the future and please don't hesitate to reach out if your have questions.
Jan. 11, 2025
The app developer was able to resolve an issue to my satisfaction and I appreciate the help they provided and I continue to use that app which is a nice app.
Using app
28 days
Total reviews
22
Average rating
3.8
Thank you for updating your review and please don't hesitate to reach out to us when you need help in the future.
Dec. 20, 2024
Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!
July 3, 2025
I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription. 1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly. 2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once. I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers. All in all it seems to be a good app though, just not quite what I would have loved to see. Edit: I decided to uninstall the app and look around for another solution.
Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.
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