Wishpond Popup Builder

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, users appreciate the simplicity and ease of use of the app, especially in setting up pop-ups and autoresponders. Many users find the free tools provided by the app to be very helpful and useful, with a great design UX & UI. The app also offers customization options and a live editor that users find easy to work with. Additionally, the support team is praised for being supportive and helpful in resolving issues. On the negative side, some users have expressed disappointment with the app's lack of transparency regarding subscription requirements for certain features. There are complaints about misleading descriptions that suggest free features but actually require a subscription. Some users have also faced challenges with the pop-ups not working as expected and have had issues with the support team not providing effective solutions. Overall, while the app offers useful features and a user-friendly interface, there are areas where improvements in transparency and support responsiveness could enhance the user experience.