FreeAgent for Shopify

FreeAgent

Set up an integration with your existing FreeAgent account.

Developer
View on App Store

Rating

1.5

feedback

8

Reviews

chart

#2,298

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    25%

Reviews Summary

The reviews for the Shopify App are predominantly negative, with users experiencing difficulties in installing and syncing the app with FreeAgent. Many users have faced recurring issues with the app not working properly and requiring patches from Codat. Some users have expressed frustration with the lack of value the app brings to Shopify and have recommended avoiding it. On the positive side, there are a few users who have praised FreeAgent's support and the cost-saving benefit of the integration for new businesses.

Highlights

Installation and syncing issues with FreeAgent
Recurring technical problems and patches
Lack of value for Shopify
Positive feedback on FreeAgent's support
Cost-saving benefit for new businesses

Rating Breakdown

  • 5
    12% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    12% (1 ratings)
  • 2
    12% (1 ratings)
  • 1
    62% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 15, 2023

Couldn't install, 404 not found error page. Not impressed as this is advertised as an integration on the FreeAgent website.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 10, 2023

Total waste of time going round and round in circles with new error messages each time trying to sync with freeagent. I give up!!!

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

May 7, 2023

It has regularly stopped working over the last year and then takes time for Codat to apply a 'patch'. FreeAgent support recommend disconnecting and doing it all manually. This is a major issue for our business. I would recommend not using FreeAgent if you are with Shopify.

Using app

Almost 3 years

Total reviews

7

Average rating

2.4

3 / 5 Share

March 1, 2023

It used to work, now it doesn't. There is no way to reconnect it to your FreeAgent account. Not even deleting and reinstalling it works.

Using app

9 months

Total reviews

2

Average rating

4.0

1 / 5 Share

Jan. 22, 2023

It might be free, but it also brings no value to Shopify. I've tried using this app to no avail, which might also reflect why the app appears to come and go from the Shopify store. I would say avoid at all costs, but there is no cost except for access to your sales data.

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

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