FreeAgent for Shopify

FreeAgent

Set up an integration with your existing FreeAgent account.

Developer
View on App Store

Rating

1.5

feedback

8

Reviews

chart

#7,007

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App highlight several recurring issues. Users have reported difficulties with installation, frequent errors, and the app not working as expected. Some users have expressed frustration with the lack of value the app brings to their Shopify store, while others have mentioned ongoing problems that have not been resolved despite attempts to reconnect or reinstall. On the positive side, there are a few users who appreciate the integration with FreeAgent and the cost-saving benefits for new businesses. However, the overall sentiment is negative due to the app's unreliability and lack of functionality.

Highlights

Installation difficulties and errors
Lack of value and functionality
Unreliability and ongoing issues
Positive feedback on cost-saving benefits
Frustration with support and lack of resolution

Rating Breakdown

  • 5
    12% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    12% (1 ratings)
  • 2
    12% (1 ratings)
  • 1
    62% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 15, 2023

Couldn't install, 404 not found error page. Not impressed as this is advertised as an integration on the FreeAgent website.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 10, 2023

Total waste of time going round and round in circles with new error messages each time trying to sync with freeagent. I give up!!!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 7, 2023

It has regularly stopped working over the last year and then takes time for Codat to apply a 'patch'. FreeAgent support recommend disconnecting and doing it all manually. This is a major issue for our business. I would recommend not using FreeAgent if you are with Shopify.

Using app

Almost 3 years

Total reviews

6

Average rating

2.7

3 / 5 Share

March 1, 2023

It used to work, now it doesn't. There is no way to reconnect it to your FreeAgent account. Not even deleting and reinstalling it works.

Using app

9 months

Total reviews

2

Average rating

4.0

1 / 5 Share

Jan. 22, 2023

It might be free, but it also brings no value to Shopify. I've tried using this app to no avail, which might also reflect why the app appears to come and go from the Shopify store. I would say avoid at all costs, but there is no cost except for access to your sales data.

Using app

About 2 months

Total reviews

1

Average rating

1.0

All reviews

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