HAVAK.net review for ClickShip | Shipping Platform
Oct. 7, 2025
the measure of a business relationship is not how great things are when everything runs smoothly, it is how each side operates when things go sideways . after 30+ years of shipping experience, clickship is unquestionably one of the worst “partners” i have ever done business with . if you choose to do business with them, do so with the above in mind UPDATE : posting a lengthy “we understand” PR response shows more effort in public perception then responding to emails and resolving the issues
We’re sorry to hear that your experience with ClickShip did not meet expectations. We understand that shipping issues can be frustrating, especially when things don’t go as planned. Our team strives to resolve any challenges quickly and transparently. We completely understand your frustration regarding the high tariff fees and the extended time it’s taking to have these matters addressed. Unfortunately, carriers are currently experiencing significant backlogs with U.S. Customs, which has been impacting the clearance process for many shipments. Due to these delays, customs-related billing disputes with the carrier are presently taking between 9–12 months to be resolved. We recognize that this timeline is far from ideal and truly regret the inconvenience it’s causing. While we don’t have the ability to accelerate the carrier’s internal customs or billing processes, your concerns have been relayed to them, and our team is actively working with the carrier to have your shipments returned as quickly as possible.
