Chilly Chiles- Largest selection of Hot Sauce in Canada review for ClickShip | Shipping Platform

1 / 5

Dec. 27, 2018

We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal delivery for them to bring the pallet inside. (I have pallets delivered inside all the time and I am never charged extra). On another one we were charged for redelivery even though there was a free dock but the driver would not wait. I wrote lengthy emails about both of these and was told they would be looked into. Nothing happened....they side with the trucking companies no matter what.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Sorry for your experience. Massive improvements to the process and application have been made. I'm sure you would have a much different experience if you gave us a shot again.

ClickShip | Shipping Platform for Shopify
ClickShip | Shipping Platform
4.6 star
152 reviews

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Developer
Shopify App Store