Simesy Product FAQs & FAQ Page for Shopify

Simesy Product FAQs & FAQ Page

Reduce support with beautiful FAQ page & product FAQs

Developer

Rating

4.9

feedback

29

Reviews

chart

#3,730

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    31%
  • Less than a month
    34%
  • Less than a year
    21%
  • More than a year
    3%

Reviews Summary

The Simesy FAQ & Tabs Accordion app has received overwhelmingly positive reviews from users. Customers praise the app for being informative, easy to use, and for its excellent customer support, particularly mentioning Justin as being helpful and responsive. Users appreciate the ability to customize the FAQs to match their brand and reduce customer inquiries. The app is commended for its seamless functionality, professional design, and its impact on conversion rates. However, there is a mention of the app not complying with EU GDPR laws, which raises concerns about data storage without notification. Overall, the app is highly recommended for its user-friendly interface, prompt customer service, and effectiveness in managing FAQs.

Highlights

Positive customer support experience with Justin
Customization options and brand matching
Impact on reducing customer inquiries and conversion rates
Non-compliance with EU GDPR laws
User-friendly interface and seamless functionality

Rating Breakdown

  • 5
    97% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 6, 2025

Informative, easy to use, chat support is SUPER helpful, nice work there Justin

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Justin was extremely helpful in helping us navigate, customize, and add features we didn't know how to set up. They're very responsive and offer solutions quickly. Would love to see more from Simesy in the future.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 18, 2025

The person in charge was very helpful. I highly recommend this app.

Using app

About 4 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

May 31, 2025

Simesy Product FAQs is super easy to use and looks great on my store. I love how I can add product-specific FAQs and customize the design to match my brand. It's helped cut down on customer questions, and support has been quick and helpful. Definitely recommend!

Store

IBKÜL

Using app

5 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 24, 2025

great job and customer service`

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

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