Simesy Product FAQs & FAQ Page for Shopify

Simesy Product FAQs & FAQ Page

Reduce support with beautiful FAQ page & product FAQs

Developer

Rating

4.9

feedback

29

Reviews

chart

#3,721

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    31%
  • Less than a month
    31%
  • Less than a year
    21%
  • More than a year
    3%

Reviews Summary

The Simesy FAQ & Tabs Accordion app has received overwhelmingly positive reviews from users. Customers praise the app for being informative, easy to use, and for its excellent customer support, particularly mentioning Justin's helpfulness. Users appreciate the app's ability to cut down on customer questions by providing product-specific FAQs and customizable designs that match their brand. The quick and responsive technical support is highlighted as a major benefit, with users mentioning that their requests were promptly addressed. However, there is one negative review that raises concerns about the app not following EU GDPR laws by storing store data without notification.

Highlights

Positive feedback on informative and easy-to-use features, customizable designs, and product-specific FAQs
High praise for excellent customer support, particularly Justin's assistance
App's effectiveness in reducing customer questions and providing quick technical support
Concern raised about GDPR compliance and data storage without notification
Overall recommendation and satisfaction with the app's functionality and customer service

Rating Breakdown

  • 5
    93% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 6, 2025

Informative, easy to use, chat support is SUPER helpful, nice work there Justin

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Justin was extremely helpful in helping us navigate, customize, and add features we didn't know how to set up. They're very responsive and offer solutions quickly. Would love to see more from Simesy in the future.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 18, 2025

The person in charge was very helpful. I highly recommend this app.

Using app

About 4 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

May 31, 2025

Simesy Product FAQs is super easy to use and looks great on my store. I love how I can add product-specific FAQs and customize the design to match my brand. It's helped cut down on customer questions, and support has been quick and helpful. Definitely recommend!

Store

IBKÜL

Using app

5 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 24, 2025

great job and customer service`

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more