Simesy Product FAQs & FAQ Page for Shopify

Simesy Product FAQs & FAQ Page

Reduce support with beautiful FAQ page & product FAQs

Developer

Rating

4.9

feedback

30

Reviews

chart

#3,189

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    30%
  • Less than a month
    33%
  • Less than a year
    20%
  • More than a year
    3%

Reviews Summary

The Simesy Product FAQs app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by Justin. Users appreciate the ease of use, customization options, and the ability to reduce customer inquiries by adding product-specific FAQs. The quick and helpful support from the team, especially Justin, has been a standout feature for many reviewers. However, there is a mention of the app not complying with EU GDPR laws, which raises concerns about data handling practices. Overall, the app is praised for its functionality, design, and responsive customer service.

Highlights

Exceptional customer service and quick support
Ease of use and customization options
Reduction in customer inquiries through product-specific FAQs
Concerns about GDPR compliance
Positive feedback on functionality and design

Rating Breakdown

  • 5
    93% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 6, 2025

Informative, easy to use, chat support is SUPER helpful, nice work there Justin

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Justin was extremely helpful in helping us navigate, customize, and add features we didn't know how to set up. They're very responsive and offer solutions quickly. Would love to see more from Simesy in the future.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 18, 2025

The person in charge was very helpful. I highly recommend this app.

Using app

About 4 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

May 31, 2025

Simesy Product FAQs is super easy to use and looks great on my store. I love how I can add product-specific FAQs and customize the design to match my brand. It's helped cut down on customer questions, and support has been quick and helpful. Definitely recommend!

Store

IBKÜL

Using app

5 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 24, 2025

great job and customer service`

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

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