Simesy Product FAQs & FAQ Page for Shopify

Simesy Product FAQs & FAQ Page

Reduce support with beautiful FAQ page & product FAQs

Developer

Rating

4.3

feedback

31

Reviews

chart

#5,029

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    29%
  • Less than a month
    32%
  • Less than a year
    19%
  • More than a year
    3%

Reviews Summary

The Simesy FAQ & Tabs Accordion app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, informative features, and excellent customer support, particularly highlighting the helpfulness of Justin. Users appreciate the ability to customize the design to match their brand and the reduction in customer inquiries thanks to the product-specific FAQs. The app's quick and responsive technical support is also a standout feature, with many users mentioning the prompt assistance they received. However, there is a concern raised by one user regarding GDPR compliance and data storage without notification.

Highlights

Ease of use, informative features, customization options
Excellent customer support, particularly from Justin
Reduction in customer inquiries, product-specific FAQs
Quick and responsive technical support
GDPR compliance and data storage concerns

Rating Breakdown

  • 5
    90% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)

Reviews with Text

  • 100% (31)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 11, 2026

Schrott App. Pfeile zurück funktionieren nicht und in der Kategorie werden trotz Aktivierung nichts angezeigt. Eine neue App wo die Zeit verschwendet wurde.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello there. This is Justin from Simesy team. We're sorry for your experience and regret that things didn’t go as expected with our app We'd love to work with you to investigate further on the issue. Therefore, I've already sent you an email. Please check that out. We would appreciate a second chance from you very much. Thank you.

5 / 5 Share

Aug. 6, 2025

Informative, easy to use, chat support is SUPER helpful, nice work there Justin

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Justin was extremely helpful in helping us navigate, customize, and add features we didn't know how to set up. They're very responsive and offer solutions quickly. Would love to see more from Simesy in the future.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 18, 2025

The person in charge was very helpful. I highly recommend this app.

Using app

About 4 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

May 31, 2025

Simesy Product FAQs is super easy to use and looks great on my store. I love how I can add product-specific FAQs and customize the design to match my brand. It's helped cut down on customer questions, and support has been quick and helpful. Definitely recommend!

Store

IBKÜL

Using app

5 days

Total reviews

16

Average rating

5.0

All reviews

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