Nova: Frequently Bought Hero for Shopify

Nova: Frequently Bought Hero

Nova Apps - 1 click Amazon-style recommended products

Rating

4.9

feedback

372

Reviews

chart

#8,239

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    7%
  • Less than a month
    25%
  • Less than a year
    41%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users mentioned specific support agents by name, highlighting their helpfulness, quick responses, and willingness to go above and beyond to assist with setup and troubleshooting. The app itself was described as user-friendly, easy to set up, and effective in improving sales. Some users appreciated the free features and the simplicity of the interface. However, there were a few mentions of wanting more manual control over product matching and some users experienced issues that led to lower ratings, such as fake marketing pictures.

Highlights

Positive customer service experience and helpful support team
User-friendly interface and easy setup process
Effective in improving sales and user satisfaction
Desire for more manual control over product matching
Issues with fake marketing pictures and lower ratings

Rating Breakdown

  • 5
    92% (344 ratings)
  • 4
    5% (20 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 22, 2024

Just trying put this app and so far so good. I was helped by Alex who was wonderful and quick in verifying my store for their optimized server. She also provided me with lots of info since I am just starting out. Super quick service!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

March 5, 2024

wow!!!

Using app

--

Total reviews

6

Average rating

4.7

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & Nova Apps Team

5 / 5 Share

Feb. 21, 2024

Gracias por su ayuda en mi necesidad, muy contento por la atención dada fue de mucha ayuda

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

¡Me alegro mucho de poder ayudar y marcar la diferencia! Gracias por compartir tu experiencia positiva con nosotros. 😊 - Equipo de aplicaciones Kevin y Nova

5 / 5 Share

Feb. 20, 2024

I had the honor of being assisted by EJ and I absolutely appreciate the help and recommendations he accompanied me with. His kindness didn't go unnoticed. Thank you for making this all so simplistic. You're awesome.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear our support made a difference! Thank you for your kind words. We're always here to help make things simple and smooth for you. 😊 - Kevin & Nova Apps Team

All reviews

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