FreshCredit ‑ Store Credit
FreshCredit - Store credit for your Shop, simple and easy
Rating
4.2
feedback
106
chart
#5,000
Reviews Over Time
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Reviews Summary
The FreshCredit app has received a mix of positive and negative reviews from users. Positive aspects highlighted include easy integration with websites, outstanding customer support, helpful onboarding videos, and efficient resolution of conflicts. Users appreciate the app's functionality in managing store credits for customers and the user-friendly interface. Customer service, particularly from Cara, is praised for being prompt, knowledgeable, and supportive. However, some users have raised concerns about pricing based on total customers rather than store credit accounts, compatibility issues with certain themes, and the lack of key features like automatic customer notifications and analytics.
Highlights
Rating Breakdown
All reviews
March 25, 2024
Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.
Feb. 2, 2024
You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k
Jan. 22, 2024
Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS
Nov. 9, 2023
The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!
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