FreshCredit ‑ Store Credit for Shopify

FreshCredit ‑ Store Credit

FreshCredit - Store credit for your Shop, simple and easy

Rating

4.2

feedback

106

Reviews

chart

#5,360

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    23%
  • Less than a year
    46%
  • More than a year
    22%

Reviews Summary

FreshCredit is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. The positive aspects highlighted by users include the ease of integrating the app with their site, the helpful onboarding video for getting started, and outstanding customer support provided by the team, especially mentioning Cara. Users appreciated the app for helping them track store credits for their customers and the user-friendly interface. Additionally, the support team was praised for going above and beyond to resolve conflicts and provide quick solutions to issues. However, some negative aspects mentioned by users include pricing based on the total number of customers in Shopify rather than the number with store credit accounts, compatibility issues with certain themes, and delays in resolving technical issues.

Highlights

Ease of integration and user-friendly interface
Outstanding customer support
Pricing based on total number of customers
Compatibility issues with themes
Delays in resolving technical issues

Rating Breakdown

  • 5
    68% (72 ratings)
  • 4
    8% (9 ratings)
  • 3
    5% (5 ratings)
  • 2
    6% (6 ratings)
  • 1
    13% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2024

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

Using app

4 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Using app

Almost 3 years

Total reviews

19

Average rating

2.1

5 / 5 Share

Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

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