FreshCredit ‑ Store Credit for Shopify

FreshCredit ‑ Store Credit

FreshCredit - Store credit for your Shop, simple and easy

Rating

4.2

feedback

106

Reviews

chart

#5,000

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    23%
  • Less than a year
    46%
  • More than a year
    22%

Reviews Summary

The FreshCredit app has received a mix of positive and negative reviews from users. Positive aspects highlighted include easy integration with websites, outstanding customer support, helpful onboarding videos, and efficient resolution of conflicts. Users appreciate the app's functionality in managing store credits for customers and the user-friendly interface. Customer service, particularly from Cara, is praised for being prompt, knowledgeable, and supportive. However, some users have raised concerns about pricing based on total customers rather than store credit accounts, compatibility issues with certain themes, and the lack of key features like automatic customer notifications and analytics.

Highlights

Positive aspects highlighted include easy integration with websites, outstanding customer support, helpful onboarding videos, and efficient resolution of conflicts.
Users appreciate the app's functionality in managing store credits for customers and the user-friendly interface.
Customer service, particularly from Cara, is praised for being prompt, knowledgeable, and supportive.
Some users have raised concerns about pricing based on total customers rather than store credit accounts, compatibility issues with certain themes, and the lack of key features like automatic customer notifications and analytics.

Rating Breakdown

  • 5
    68% (72 ratings)
  • 4
    8% (9 ratings)
  • 3
    5% (5 ratings)
  • 2
    6% (6 ratings)
  • 1
    13% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2024

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

Using app

4 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Using app

Almost 3 years

Total reviews

19

Average rating

2.1

5 / 5 Share

Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

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