FreshCredit ‑ Store Credit for Shopify

FreshCredit ‑ Store Credit

Store credit turns returns into cash for repeat purchasers

Rating

4.0

feedback

59

Reviews

chart

#6,834

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    14%
  • Less than a month
    39%
  • Less than a year
    32%
  • More than a year
    8%

Reviews Summary

The reviews for the FreshCredit Shopify App are mostly positive, highlighting the excellent customer service provided by the support team, particularly by Cara. Users appreciate the ease of use of the app and its effectiveness in managing store credits for customers. The app is praised for being user-friendly, quick to install, and for solving important issues related to store credits. However, there are some negative aspects mentioned in the reviews, such as compatibility issues with certain themes, limitations on the number of customers covered by the subscription, and challenges with syncing customer data.

Highlights

Excellent customer service and support, particularly from Cara
User-friendly and easy to use app for managing store credits
Compatibility issues with certain themes and limitations on customer coverage
Challenges with syncing customer data and limitations on features

Rating Breakdown

  • 5
    66% (39 ratings)
  • 4
    7% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    7% (4 ratings)
  • 1
    15% (9 ratings)

Reviews with Text

  • 100% (59)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Using app

Over 2 years

Total reviews

21

Average rating

2.0

5 / 5 Share

Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great app and great support, Thanks Cara!

Using app

About 2 months

Total reviews

7

Average rating

4.9

All reviews

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