FreshCredit ‑ Store Credit for Shopify

FreshCredit ‑ Store Credit

FreshCredit - Store credit for your Shop, simple and easy

Rating

4.0

feedback

59

Reviews

chart

#6,445

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    14%
  • Less than a month
    39%
  • Less than a year
    32%
  • More than a year
    8%

Reviews Summary

The reviews for the FreshCredit Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team, particularly mentioning Cara. Users appreciate the app's ease of use, quick setup, and effectiveness in managing store credits for customers. The support team is commended for going above and beyond to resolve any issues and provide prompt assistance. However, there are some negative reviews highlighting issues such as compatibility with certain themes, limitations in customer visibility of store credits during checkout, and challenges with syncing customer data.

Highlights

Positive customer service and support, ease of use, quick setup, effectiveness in managing store credits
Challenges with compatibility with themes, limitations in customer visibility of store credits during checkout, issues with syncing customer data

Rating Breakdown

  • 5
    66% (39 ratings)
  • 4
    7% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    7% (4 ratings)
  • 1
    15% (9 ratings)

Reviews with Text

  • 100% (59)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Using app

Over 2 years

Total reviews

21

Average rating

2.0

5 / 5 Share

Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great app and great support, Thanks Cara!

Using app

About 2 months

Total reviews

7

Average rating

4.9

All reviews

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