FreshCredit ‑ Store Credit for Shopify

FreshCredit ‑ Store Credit

Store credit turns returns into cash for repeat purchasers

Rating

4.0

feedback

58

Reviews

chart

#8,000

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    14%
  • Less than a month
    40%
  • Less than a year
    33%
  • More than a year
    9%

Reviews Summary

The reviews for the FreshCredit Shopify App are mostly positive, highlighting the excellent customer service provided by the support team, particularly by Cara. Users appreciate the app's ease of use, quick setup, and effectiveness in managing store credits for customers. The support team is praised for going above and beyond to resolve issues and provide prompt assistance. However, there are some negative reviews mentioning issues with compatibility, pricing based on total customers rather than store credit accounts, and limitations in functionality such as the inability to use store credit and discount codes simultaneously.

Highlights

Excellent customer service and support, particularly from Cara
Ease of use and quick setup for managing store credits
Positive feedback on the effectiveness of the app
Issues with compatibility and pricing based on total customers
Limitations in functionality like inability to use store credit and discount codes simultaneously

Rating Breakdown

  • 5
    67% (39 ratings)
  • 4
    7% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    7% (4 ratings)
  • 1
    16% (9 ratings)

Reviews with Text

  • 100% (59)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Using app

Over 2 years

Total reviews

21

Average rating

2.0

5 / 5 Share

Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great app and great support, Thanks Cara!

Using app

About 2 months

Total reviews

7

Average rating

4.9

All reviews

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