FreshCredit ‑ Store Credit for Shopify

FreshCredit ‑ Store Credit

Store credit turns returns into cash for repeat purchasers
Developer
ByteStand
Rating
3.9
Feedback
59
Reviews
Chart
#5,639
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the FreshCredit Shopify App are mostly positive, highlighting the excellent customer service provided by the support team, particularly by Cara. Users appreciate the app's ease of use, quick setup, and effectiveness in managing store credits for customers. The support team is praised for going above and beyond to resolve issues and provide prompt assistance. However, there are some negative reviews mentioning issues with compatibility, pricing based on total customers rather than store credit accounts, and limitations in functionality such as the inability to use store credit and discount codes simultaneously.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 14%
Less than a month 41%
Less than a year 31%
More than a year 8%
All reviews
1 / 5 Share
Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Store Using app Total reviews Average rating
iLevel Lab Over 2 years 21 2.0
5 / 5 Share
Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Store Using app Total reviews Average rating
J4K SPORTS 12 days 7 5.0
5 / 5 Share
Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Store Using app Total reviews Average rating
All-Star Sports About 1 year 3 4.7
5 / 5 Share
Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Store Using app Total reviews Average rating
AutoStorePartnerMerch 6 days 1 5.0
5 / 5 Share
Oct. 26, 2023

Great app and great support, Thanks Cara!

Store Using app Total reviews Average rating
Kevia Style, LLC About 2 months 7 4.9

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