Fresh Photo Gallery (Updated)
An easiest way to add beautiful photo galleries to your...
Rating
3.6
feedback
5
chart
#17,272
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
40%
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Less than a year
40%
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More than a year
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Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of creating and inserting photo galleries in their Shopify stores. The app is praised for its functionality on both mobile and desktop platforms, as well as the ability to add photos directly from Instagram, saving time for users. Additionally, there are mentions of excellent customer support, with one user specifically highlighting the help they received from John in setting up a gallery button on their homepage. However, there are also negative comments regarding the lack of response from the support team, with one user expressing frustration over not receiving any answers despite reaching out multiple times. Another user faced issues with the app not displaying Instagram photos properly, requiring constant reloading and reconnection.
Highlights
Rating Breakdown
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All reviews
May 31, 2021
Hi! I added this app, made few galleries, but I have some problems. I wrote 2 times to support, but no any answers! How to get help from support team? Thanks.
Use our support email "[email protected]" or the support link "https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/". You will get a response within 24 hours, usually much sooner.
Jan. 4, 2021
Tried using this app to display Instagram photos on my website and it continued to not show the photos, rather blank image spaces. Had to reload the photos and reconnect to Instagram countless times...
Hi there, We're sorry you had an issue with our app regarding the Instagram connection. We know it must be frustrating and that's not how we want our customers to feel at all. While most of our users didn't have a problem with connecting their instagram account, we want to make sure it also works for you as well. We are ready to help you troubleshoot and help to make your experience right. Can you submit a ticket in our system so we can help you directly through our portal? https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/
Aug. 5, 2020
first class support from john, looked for a gallery for sometime, and this ticks all the boxes... i cannot begin to explain how much support i was given with regards asking for a gallery button on my homepage ....if you are looking for a nice gallery ...look no further ...fantastic thanks again !!!
July 29, 2020
This gallery helped me a lot, it works well and is well tuned. I have a lot of free digital products on my site to attract buyers. And for a long time I looked for a gallery, went through many. This is ideal if you need to sort a lot of pictures. I do not know how many photos can be added in the description of this one. I was surprised that there were so few reviews but I found the reason. When I wanted to write a review from the application, I was thrown with everything else by another application of your company related to inventory. I specifically went to the site and found your application in the search to write a review .. From the wishes - it would be very good that you still have the opportunity to share pictures on social networks as in other similar applications.
Oct. 21, 2019
After trying a few other apps, this is the easiest app to create and insert a photo gallery in my Shopify store. It works for us on mobile and desktop, which some apps just don't. We also can add photos directly from Instagram, which save us time.
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