Fresh Photo Gallery (Updated) for Shopify

Fresh Photo Gallery (Updated)

An easiest way to add beautiful photo galleries to your...

Rating

4.6

feedback

8

Reviews

chart

#4,554

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

The Fresh Photo Gallery app for Shopify has received mixed reviews from users. On the positive side, many users appreciate the app's speed and ease of use in creating galleries for their online stores. They find it valuable for showcasing products, testimonials, and user showcases, with the ability to choose from various layouts. Users also praise the app for its customer support, with one user mentioning first-class support from John. Additionally, the app allows users to add photos directly from Instagram, saving time and making it convenient for them. However, there are some negative aspects highlighted in the reviews. Some users experienced issues with galleries disappearing after creating them, leading to frustration and disappointment. Others mentioned difficulties in getting timely support from the app's team when encountering problems. Overall, the app seems to offer a range of features for creating visually appealing galleries, but there are areas that could be improved in terms of reliability and customer service.

Highlights

Speed and ease of use
Customer support
Instagram integration
Reliability issues
Customer service

Rating Breakdown

  • 5
    62% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (1 ratings)
  • 1
    25% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 22, 2024

I don't know what the fuzz is, it's a gallery app that works well on all my Shopify pages. I use it for product displays, testimonials, and user showcases. It's a huge point for me to be light and speedy. I have tested probably 6 other photo gallery apps, this one is the fastest.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

March 21, 2024

I've tried a bunch of gallery apps for my Shopify store, but Fresh Photo Gallery is by far the best value! It took no more than 30 seconds to set up, and I can pick from lots of different gallery layouts, which makes my store look high-end and unique. The best part is that I can make as many galleries as I want and put them anywhere in my store. This means I can show off my products in so many ways. It feels like I can do anything to make my store shine!

Using app

--

Total reviews

5

Average rating

5.0

1 / 5 Share

Sept. 6, 2021

THIS IS A TERRIBLE APP DO NOT ADD TO YOUR SHOP! I created ALOT of albums and they were showing up fine for a few hours and then all of a sudden they had ALL DISAPPEARED! it took me forever to upload to begin with and all that work for nothing. VERY DISAPPOINTED!

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

We understand. your frustration. We have resolved this issue for you, as soon as you contact us. The issue was due to an interruption with Shopify's server and API connection. not the app itself. The app is working fine after the connection is established within a few minutes. Thank you for giving us a try.

2 / 5 Share

May 31, 2021

Hi! I added this app, made few galleries, but I have some problems. I wrote 2 times to support, but no any answers! How to get help from support team? Thanks.

Using app

11 days

Total reviews

9

Average rating

4.7

Developer Reply

Use our support email "[email protected]" or the support link "https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/". You will get a response within 24 hours, usually much sooner.

1 / 5 Share

Jan. 4, 2021

Tried using this app to display Instagram photos on my website and it continued to not show the photos, rather blank image spaces. Had to reload the photos and reconnect to Instagram countless times...

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, We're sorry you had an issue with our app regarding the Instagram connection. We know it must be frustrating and that's not how we want our customers to feel at all. While most of our users didn't have a problem with connecting their instagram account, we want to make sure it also works for you as well. We are ready to help you troubleshoot and help to make your experience right. Can you submit a ticket in our system so we can help you directly through our portal? https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more