Fresh Photo Gallery (Updated)
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of creating and inserting photo galleries in their Shopify stores. The app is praised for its functionality on both mobile and desktop platforms, as well as the ability to add photos directly from Instagram, saving time for users. Additionally, the first-class support provided by the team, particularly by John, is highlighted as exceptional, with users expressing gratitude for the assistance received in setting up the galleries. However, there are also negative aspects mentioned, such as difficulties in getting timely responses from the support team and issues with photos not displaying properly, requiring constant reloading and reconnection to Instagram.
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Hi! I added this app, made few galleries, but I have some problems. I wrote 2 times to support, but no any answers! How to get help from support team? Thanks.
Use our support email "[email protected]" or the support link "https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/". You will get a response within 24 hours, usually much sooner.
Tried using this app to display Instagram photos on my website and it continued to not show the photos, rather blank image spaces. Had to reload the photos and reconnect to Instagram countless times...
Hi there, We're sorry you had an issue with our app regarding the Instagram connection. We know it must be frustrating and that's not how we want our customers to feel at all. While most of our users didn't have a problem with connecting their instagram account, we want to make sure it also works for you as well. We are ready to help you troubleshoot and help to make your experience right. Can you submit a ticket in our system so we can help you directly through our portal? https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/
first class support from john, looked for a gallery for sometime, and this ticks all the boxes... i cannot begin to explain how much support i was given with regards asking for a gallery button on my homepage ....if you are looking for a nice gallery ...look no further ...fantastic thanks again !!!
This gallery helped me a lot, it works well and is well tuned. I have a lot of free digital products on my site to attract buyers. And for a long time I looked for a gallery, went through many. This is ideal if you need to sort a lot of pictures. I do not know how many photos can be added in the description of this one. I was surprised that there were so few reviews but I found the reason. When I wanted to write a review from the application, I was thrown with everything else by another application of your company related to inventory. I specifically went to the site and found your application in the search to write a review .. From the wishes - it would be very good that you still have the opportunity to share pictures on social networks as in other similar applications.
After trying a few other apps, this is the easiest app to create and insert a photo gallery in my Shopify store. It works for us on mobile and desktop, which some apps just don't. We also can add photos directly from Instagram, which save us time.
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