Freshmarketer: Email & SMS
The reviews for the Freshmarketer Shopify App are a mix of positive and negative feedback. On the positive side, users praise the app for its user-friendly interface, seamless integration with Shopify, and helpful customer support. Many users appreciate the CRM functionality, automated marketing features, and the ability to customize customer interactions. However, there are also negative comments about issues with connecting WhatsApp Business, slow site performance, and delays in technical support responses. Some users have faced challenges with email marketing campaigns and journeys, impacting their scheduled campaigns.
Review RSS feed
Péssimo. Estou ha dias tentando conectar o canal do WhatsApp Business, sempre da erro dentro do Freshcaht. Contatei o suporte e abriram um ticket, onde a atendente disse que eu não poderia usar a função durante o periodo de teste, assinei o plano e o problema continua. Ninguém resolve nada.
very bad support... they "pass you on" to a technical specialist who never respond. slows down your site massively too
have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information. The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended
Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer. Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.
Exceeded [above and beyond] all of my expectations. Being an ex-programmer (20 years) it was delightfully refreshing to speak to someone that knew what they were talking about. That! Right there! Speaks volumes. Hands-down top-notch world-class service without a doubt! Great job Freshworks. Thank you Dhanashekar. You definitely "knocked it out of the park!"
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.