Friendbuy: Referrals & Loyalty for Shopify

Friendbuy: Referrals & Loyalty

Referral and Loyalty Programs for Leading E-commerce Brands

Rating

4.9

feedback

9

Reviews

chart

#2,755

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    44%
  • More than a year
    56%

Reviews Summary

Friendbuy is highly praised for its seamless integrations, easy-to-use platform, and dedicated customer support team. Users appreciate the extensive knowledge and hands-on approach of the Customer Success Managers (CSMs) in optimizing referral programs. The app offers plenty of integrations, customization options, and functionality to enhance user experience and drive revenue through referrals. However, there are concerns raised about the affordability of the referral bonus and the strict contract terms, which may not be suitable for small businesses.

Highlights

Seamless integrations and easy-to-use platform
Dedicated customer support team
Extensive knowledge and hands-on approach of CSMs
Affordability of referral bonus and contract terms
Customization options and revenue-driving functionality

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 7, 2026

Friendbuy's onboarding was extremely seamless! Their dedicated CSM and dev team does all the heavy lifting and responds quickly to any questions we had. We have loved partnering with Friendbuy and their continuous support has been exceptional

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 7, 2025

Frienbuy is an amazing referral tool with seamless integrations and an incredibly easy-to-use platform. The CSM team is knowledgeable, responsive, and always happy to help with anything. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Great app and experience! Easy to use, seamless integration, and an incredibly dedicated team. Friendbuy saves us time, supports our strategy, and is always there if issues arise. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Great app that makes it easy to make changes to the user experience. Would recommend to anyone looking to enhance their referral program

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2025

Plenty of integrations available and the best CSMs I've ever worked with. They're very hands-on, knowledgeable, and communicative. We worked with our CSM to completely overhaul our referral program and have seen a 72% increase in revenue driven by referrals. It's been an easy win for driving more repeat purchases and acquiring stronger customers for far less than typical digital acquisition channels.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

All reviews

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