Friendbuy: Referrals & Loyalty
Referral and Loyalty Programs for Leading E-commerce Brands
Rating
4.8
feedback
9
chart
#3,306
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
44%
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More than a year
44%
Reviews Summary
Friendbuy is highly praised for its seamless integrations, easy-to-use platform, and dedicated customer support team. Users appreciate the ability to make changes to the user experience easily and the extensive knowledge of the CSMs. The app offers plenty of integrations and built-in functionalities that work well with existing tech stacks. However, there are concerns raised about the affordability of the referral bonus and the contract terms, with some users feeling misled by the sales promises and lack of support after installation. Overall, Friendbuy is seen as a valuable tool for enhancing referral programs and driving revenue, with room for improvement in pricing transparency and customer support.
Highlights
Review RSS Feed
All reviews
Nov. 7, 2025
Frienbuy is an amazing referral tool with seamless integrations and an incredibly easy-to-use platform. The CSM team is knowledgeable, responsive, and always happy to help with anything. Highly recommend!
Aug. 18, 2025
Great app and experience! Easy to use, seamless integration, and an incredibly dedicated team. Friendbuy saves us time, supports our strategy, and is always there if issues arise. Highly recommend!
Aug. 13, 2025
Great app that makes it easy to make changes to the user experience. Would recommend to anyone looking to enhance their referral program
July 30, 2025
Plenty of integrations available and the best CSMs I've ever worked with. They're very hands-on, knowledgeable, and communicative. We worked with our CSM to completely overhaul our referral program and have seen a 72% increase in revenue driven by referrals. It's been an easy win for driving more repeat purchases and acquiring stronger customers for far less than typical digital acquisition channels.
July 29, 2025
We love the functionality and built-in integrations that Friendbuy offers. It’s incredibly easy to set up and works seamlessly with our email and SMS programs. The Friendbuy team is supportive, responsive, and a true partner every step of the way.
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