CedCommerce Fruugo Integration for Shopify

CedCommerce Fruugo Integration

All-round integration solution to simplify selling on Fruugo

Rating

4.8

feedback

223

Reviews

chart

#626

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    66%
  • More than a year
    17%

Reviews Summary

The reviews for the CedCommerce Fruugo Integration app are mixed, with both positive and negative feedback from users. On the positive side, many users praised the excellent customer service and support provided by team members like Uttkarsh, Yashwita, and Georgia. They highlighted the quick responses, efficient assistance, and dedication of the support team in helping with onboarding, integration, and resolving issues. Users also appreciated the seamless integration process and the ease of use of the app. However, there were negative reviews mentioning issues with product transfers, incorrect pricing, and titles, as well as delays in problem resolution and unmet promises from the support team. Despite these challenges, the majority of users found the app beneficial for integrating Shopify with Fruugo and recommended it for its functionality and support.

Highlights

Excellent customer service and support
Seamless integration process
Ease of use of the app
Issues with product transfers and pricing
Delays in problem resolution and unmet promises

Rating Breakdown

  • 5
    94% (209 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 18, 2024

I have been in contact with the CedCommerce support team for nearly a month now, trying to get both variants of my product displayed on Fruugo. I have spoken and corresponded with almost the entire support team, yet they have been unable to resolve my issue. Despite repeatedly assuring me that the problem would be fixed within 24 hours, no progress has been made. The lack of effective support and the unfulfilled promises have been incredibly frustrating. I do not recommend the CedCommerce Fruugo App.

Store

Jerenss

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

May 10, 2024

they transferred my products completely wrong. I am not satisfied at all, the prices and titles are completely wrong. They took additional money from me outside shopify.

Using app

Almost 2 years

Total reviews

24

Average rating

2.6

5 / 5 Share

April 25, 2024

Guter Service.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

very helpful, thank you

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2024

When it works, it works great! I've been having some issues mapping and listing a few products which isn't ideal but their tech team has been great. They're always at hand to answer questions and provide solutions.

Store

tribz

Using app

About 2 months

Total reviews

3

Average rating

4.7

All reviews

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