All reviews

Rating Breakdown

  • 5
    94% (209 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 4, 2021

I have now changed my review as there have been no problems for quite some time and the customer support seems to have got a lot better Initially we thought this app was ok and gave it 5 stars having used it for a few weeks now we are very dissappointed We had 2 orders with inventory errors which suggests they are not uploading in real time as they say they are when confronted about this they said it had been resolved but a week later the same problem. They told me that it wasnt their error but they were speaking to Fruugo about it, They clearly had not spoken to Fruugo at all and just said that they would make sure it never happened again. This type of support is not satisfactory. If i replied to my customers like this I would have been closed down a long time ago I have now spoke to Fruugo and they have cinfirmed that Cedcommerce did not speak to them at all about this problem and that the problem was Ced commerce NOT Fruugo . I have asked to speak to a manager but Ced commerce are not replying to me

Using app

Almost 2 years

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!

5 / 5 Share

Feb. 29, 2020

So far excellent app to sell on Fruugo marketplace and even better support. The only downside from our short experience is the lack of managing different tax rates for different products categories/classes. The app is ready if you sell products with same tax rate only, but for sellers with different products taxes is not yet 100% functional. You need to spend time to download csv, rectify products tax rates and upload it. For sellers with many products and always having new collections it can be very time consuming, and is not that what we need from a software. They are looking at it and hopefully there will be an improvement in this. Other than that, is 5 stars, as I am rating it. Easy to understand, to set-up, and to start sell on Fruugo. Like many other reviews here, is true, support is awesome, they are available like 24/7, I doubt they sleep!

Using app

3 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Feb. 26, 2020

Integration is a PERFECT solution for sellers of Fruugo. It is all in one app and provides you with every functionality that helps you in selling your products on Fruugo Marketplace and managing products and orders Smoothly. It will allow you to upload your Shopify listing and manage unlimited orders. The syncing works well and the app is quite easy to use. There are multiple features that are really helpful in making all your work automated and effortless. Product upload, price management, Order shipment etc everything that we Fruugo seller needs. Support is super quick and they are available 24*7. CedCommerce team helped me through the process right from the beginning to Uploading, i am really impressed with her professional skills. I will recommend this integration to every seller. If you do not have this integration get it now. Thank you, app developers!

Store

Kiniki

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

Great support, easy to use and helped us to integrate properly with Fruugo. Would definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

Great app and customer service. Does the job needed and was very good with our technical queries. Would recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

I am happy with this app, it is easy to use and app functionality are up to high standers. The communication is really good and it is easy to contact CED commerce team.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

I am contacted quickly and given straight answers, when I am stuck they will often fix the problem for me. It is easy to use, easy to find and easy to communicate.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

We used this app to create Fruugo feeds and it was perfect and easy to use. The support really helped a lot! With easy Product Management offered by the app, we will definately be using it for a long time. The App category mapping and Import/ Export section functionality was awesome. Hassle free integration and an amazing support team!!! Awesome

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

Customer support has been excellent Shivalika, Karshit and many of them very helpful and very clever in resolving any issues five stars. For .90 cents a day you cant ask for a lot, I’m using this apps to integrate products from my Shopify Store to Fruugo. It has great functionalities and integrates everything from Images, Product Title & Descriptions. All I need to do was just create a profile and then publish. I’m very satisfied. I am using their Etsy and Bonanza app and looking at Magenative mobile app looks good. British Heritage brands

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2019

Excellent service from Aman and the team @CedCommerce. Easy to import data from shopify to app to the marketplace. Quick, easy and straightforward. Integration is working very well so far.

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 19, 2019

The app is integrated with shopify so all the images and info can be transferred automatically. Great support from staff.

Store

Yull

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

July 18, 2019

With this app the sync between shopify and fruugo is very simple and quick. Great work from the staff to help and support me in the whole process from setup to launch.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2019

Support is great and needed. Without them it would have been difficult to get things up and running. App works very well, has many great features, like a super fast product import/ update button, which imports the products from your shopify store to the Fruugo database. It takes about 2 seconds to import any updates I made in my shop. So, very happy with that. Other features are important and useful as well, like product categorization by product type. The dashboard with the status graphs are really nice. I would recommend this app for any retailer who wants to expand his market reach to other countries.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

June 14, 2019

We are using this app on our Shopify store and no issues so far. Perfectly integrates with our Fruugo store so we can manage our orders from one place.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing this feedback with us!!

5 / 5 Share

June 8, 2019

Great app and great customer support. I was able to easily upload products to fruugo using this app.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback.

5 / 5 Share

June 6, 2019

The team were very helpful.. We ended up signing up for a year.. helped us move from our old channel to this one...

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2019

Very helpful support. Integration appears to have worked well. Have only been using for a week or so so far so difficult to report on prolonged use or sales but the customer service is excellent.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

Aman has been very helpful and he is very responsive. We had some small problems along the way but were able to resolve them through Aman's assistance. Great service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

Aman Singh helped me sync the APP with my shopify store. He walked me through the entire process and helped us go live. We are new to this marketplace but as of now the APP is Syncing in well with our store. Hopefully we will have success on this marketplace.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

This app is simple to use and the support we get from Aman from Fruugo team exceptional, responds really quick and always helpful!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0