Fship
eCommerce Logistics & Shipping Solutions - Fship
Rating
4.5
feedback
25
chart
#9,821
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
4%
-
Less than a month
28%
-
Less than a year
36%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite polarized, with some users expressing extreme dissatisfaction and others praising the app for its ease of use and excellent customer support. The negative reviews highlight issues such as delayed shipments, unresponsive customer service, and alleged fraudulent activities like holding remittances and redirecting returns. On the other hand, positive reviews commend the app for its user-friendly order panel, efficient customer support, and seamless integration with Shopify. Users appreciate specific team members like Ashish, Surbhi, and Deeksha for their helpful assistance and support. Overall, the app seems to have a mixed reputation with both happy and unhappy customers sharing their experiences.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 9, 2024
never trust this shipping fship mera wallet balace karva ke pickup hi nahi hua
Sept. 14, 2024
For any new company considering sending shipments with them - DON'T! Their website does not work properly, they do not resolve issues on time, they do not get back on call or emails. When they do, they assure an update that never comes. I have to explain them the issue multiple times over multiple calls again and again and they never solve it! They will take your money and give you false promises and but never solve your issue. You are much better off with shiprocket.
Aug. 25, 2024
They are big time frauds, they'll hold your cod remittance for weeks and even redirect your COD RETURNS to their warehouse. When you tell them that the returns are showing delivered but we haven't received it, they'll just say delivered show kr rha hai. Even though vo inn logo ne apne paas mangwaliye hai. When you'll tell them to return it, they'll again come up with excuses and end up sending diaper in your return. After all this mess up, they have the audacity to shout at customer for asking the solution (which is being delayed by them) You'll get frustrated mentally while dealing with them. IF YOU THINK THIS IS JUST ANOTHER NEGATIVE REVIEW, YOU CAN REACH ME OUT ON MY INSTAGRAM @WEARCRAFTIKA. I HAVE ALL THE PROOFS
July 5, 2024
Fship order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Fship since last 6 month, amazing experience. Ashish is very supportive, provide quick solutions. Helping hand for my small business, Thank you Ashish for helping us out.
June 26, 2024
Thank you so much Surbhi for helping me out in this crucial journey. I was highly stuck in syncing my orders with Shopify. Your guidance has helped me to close my pending orders on priority. Thanks again
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