Rating

4.1

feedback

26

Reviews

chart

#10,877

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    62%
  • Less than a day
    8%
  • Less than a month
    12%
  • Less than a year
    8%
  • More than a year
    0%

Reviews Summary

The reviews for this shipping company app are quite polarized, with some users expressing extreme dissatisfaction and accusing the company of fraud and scamming practices. Complaints include overcharging, delays in refunds, poor customer service, and issues with order pickups. On the other hand, there are also positive reviews praising the app's ease of use, friendly customer support, and efficient order management. Users appreciate specific team members like Ashish, Surbhi, and Deeksha for their helpful assistance and support. Overall, the app seems to have a mix of both negative and positive experiences.

Highlights

Fraudulent practices and overcharging
Poor customer service and delays
Efficient order management
Friendly and supportive customer team
Ease of use and successful installations

Rating Breakdown

  • 5
    85% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 25, 2025

⚠️ WARNING: FRAUD ALERT! ⚠️ This shipping company has fraudulently overcharged us ₹40,000, with an additional ₹14,000 still pending for refund despite multiple follow-ups. 727 orders were wrongly marked and charged under the name of over weight, My so many products comes in a tiny box. Still these Mother fucker Rascals have charged and not giving any proof received from Courier. It causing massive financial loss. They have failed to provide any resolution and are deliberately delaying the refund process. If our amount is not credited back immediately, we will be taking legal action against them. DO NOT TRUST THIS COMPANY! They are scamming businesses by overcharging and not returning the money. Stay away and save yourself from financial loss. #Fraud #ScamAlert #ShippingFraud #LegalAction

Store

Buyzo

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 9, 2024

never trust this shipping fship mera wallet balace karva ke pickup hi nahi hua

Using app

4 days

Total reviews

10

Average rating

4.2

1 / 5 Share

Sept. 14, 2024

For any new company considering sending shipments with them - DON'T! Their website does not work properly, they do not resolve issues on time, they do not get back on call or emails. When they do, they assure an update that never comes. I have to explain them the issue multiple times over multiple calls again and again and they never solve it! They will take your money and give you false promises and but never solve your issue. You are much better off with shiprocket.

Using app

2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 25, 2024

They are big time frauds, they'll hold your cod remittance for weeks and even redirect your COD RETURNS to their warehouse. When you tell them that the returns are showing delivered but we haven't received it, they'll just say delivered show kr rha hai. Even though vo inn logo ne apne paas mangwaliye hai. When you'll tell them to return it, they'll again come up with excuses and end up sending diaper in your return. After all this mess up, they have the audacity to shout at customer for asking the solution (which is being delayed by them) You'll get frustrated mentally while dealing with them. IF YOU THINK THIS IS JUST ANOTHER NEGATIVE REVIEW, YOU CAN REACH ME OUT ON MY INSTAGRAM @WEARCRAFTIKA. I HAVE ALL THE PROOFS

Using app

3 months

Total reviews

2

Average rating

1.0

5 / 5 Share

July 5, 2024

Fship order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Fship since last 6 month, amazing experience. Ashish is very supportive, provide quick solutions. Helping hand for my small business, Thank you Ashish for helping us out.

Using app

1 minute

Total reviews

1

Average rating

5.0

All reviews

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