Optic-Fashions review for Fuel: Print on Demand
Aug. 4, 2021
So I had 3 or 4 orders being filled at the same time and the 1st one was a few days before the others. I seen that the last 2-3 were sent out and the 1st one in production. I shoot Jorge an email and got back to me quickly. It was what I was thinking, the team caught a quality issue and didnt let it pass. I quickly sent back a huge thank you to the team. I preach to my small team thats its quality over quantity and its much easier to tell a customer that a quality issue was caught verses sending it to the customer and dealing with what possibly could be a really mad customer. Huge shout out to Jorge and everyone one with the Fuel Team!! I'll take that everyday vs dealing with a much worse issue. Keep rocking!!!
We appreciate the love, Optic-Fashions! As you said, it's best to hold back an order rather than sending out a poor product. Happy buyers create happy sellers, and that's what we're aiming for.