Fulfillrite Order Fulfillment
Order fulfillment you can trust for eCommerce and crowdfunding
Rating
5.0
feedback
66
chart
#2,376
All reviews
Rating Breakdown
April 3, 2024
Fulfillrite has been a great partner helping our online business grow, starting with just a few orders a day and now able to handle 10 times the volume started with. Shopify integration has been excellent, no problems at all!
April 2, 2024
Fulfillrite is an amazing company to partner with. I have been working with them since I started over 4 years ago and they have helped me automated my fulfilment system and helped me scale my brand to whole new level. They are key part of our team. The app has one of the best interfaces in my opinion and is very easy to use. The team are also very responsive to help solve any issues very quickly. Highly recomend!
July 12, 2023
Fulfillrite is a reliable and honest company that's great to work with. They are also happy to help with custom projects, which my company ended up needing more than I originally anticipated. Highly recommended!
June 2, 2021
I worked with this company for a few years and they are phenomenal. Very easy to reach if you need customer support, they ship things out very quickly and the integration with shopify was perfect.
Nov. 16, 2020
Fulfillrite has been an amazing fulfillment partner, allowing us to focus on growing our business. Our account rep Josh provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out. Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!
Aug. 6, 2020
Fulfillright is an awesome fulfillment partner to work with, it is very easy to get started, their services are very reliable (our customers are happy with the delivery), the cost structure is transparent and straightforward, and their customer support is the best - they were always happy to help us and were very prompt to answer all our questions and enquires (and we had a lot of them especially before launching our Kickstarter campaign). Also, very easy integration with Shopify!
Feb. 19, 2020
One of the few companies that made our life easier running a business. Josh is a customer service super star and has been nothing but supportive throughout our journey. Highly recommend.
Aug. 19, 2019
Fulfillrite has been a Great partner for us getting our products fast and securely out to our customers. Their system automatically chose the most best and often most affordable shipping method across a range of offered currier services. Having Fulfillrite as an overseas fulfillment partner has professionalized our shipping process tremendously.
Thank you for the kind review! We're really glad to help you save money and provide great service for your customers. We wish you continued success in business!
Aug. 1, 2019
Fulfillrite is simply THE BEST! Lightning fast fulfillment, awesome customer service and I don't think they've ever dropped the ball on an order..seriously. We've tried other fulfillment services, but nothing comes close to fulfillrite's level of professionalism. Six Stars.
Thank you for the kind review. Keep up the great work with American Deadstock!
May 28, 2019
Four and a half years later, and we are still committed to our relationship with Fulfillrite. Over the years, I continue to be impressed by how easy they are to work with, how smart they are, and how responsive they are. The app has improved over the years, and it seems like every time I think, “It would be nice if the app did this,” within a short period of time, even without me requesting it, the app ends up doing the thing I wish it did. It’s often updated before I even realized I needed that update in my life. While the app design is very simple, it is so robust and provides me with reports I want, the ability to check shipping prices easily, and they are now working on a beta to link their shipping prices to Shopify… genius! Joe is super kind, helpful, and responsive. I couldn’t ask for a better partner! ********************** Original review from November 2014: Fulfillrite does an amazing job at everything. During our initial contact, we had great service as they helped us understand how the app would work, and also how we can use it for our Kickstarter campaigns. We had many calls and emails back and forth, and I was so impressed that they had thought of EVERY detail. There was no question I could throw at them that they didn't have a solid response to. This was impressive, and I was getting hooked. Then we took the leap and started to use them. The app is amazing as it does all the work for you. Orders from Shopify show up quickly over in my Fulfillrite account. And Fulfillrite's website is just amazing. I can import orders, add orders manually, or the orders are automatically there from Shopify. And then the Shopify orders get marked as fulfilled, and emails are sent out immediately to my customers. And I can track progress on every order, and the data is practically real time. The team ships out my orders so quickly, I'm certain that my customers are impressed and pleased. I certainly am, and I'm so glad we found them.
March 5, 2019
Great services indeed. Joe and Sol are really helpful and responsive. Shipping is very fast as well. If you are are selling over 75 orders a month, this is the perfect fulfillment company for you. Even if you are a beginner seller, they are willing to work with you on the fees. Amazing customer services!
May 10, 2018
The customer service at Fulfillrite is outstanding, Joe and his team are able to respond to queries in less than 24 hours! The web portal is extremely easy to use, easy to navigate and the process to ship your inventory to shipping to customers is second to none. I am due to start my journey with Fulfillrite very soon and I cant wait! Anybody that is looking for fulfilment services, I can honestly recommend Fulfillrite - they truly are a breath of fresh air and you will not get this service anywhere else.
April 20, 2018
★★★★★ FulfillRite web portal is easy to use and everything is working great. We are a Canadian company and this service allows us to ship USA orders in 2 or 3 business days for half the price of Canada Post. It's faster, cheaper, and everything is tracked. It also allows us to ship Canadian orders by ourselves using another fulfillment company. It is a very flexible solution and service is great too, thanks to Charlie and Joe. Web portal is not fully mobile optimized but it's working ok on my iphone. I installed Shopify app and a bookmark to Fulfillrite web portal on my iphone and business is fully portable and automated. It's definitely a great addition to our business. The only downside is that they don't have a warehouse in Canada. For Canadian and UK fulfillment we use Shipwire. We clearly see the difference between the 2 services. Communication: Fulfillrite will answer any question same day. With Shipwire you often have to wait 3 days, it's never the same person who answers, you constantly have to re-explain the issue. Time to process incoming inventory: With Fulfillrite my stock is ready to ship same day. Sometimes I even receive the notice before my transporter mark the shipment as delivered. It is fast! and you can start selling right away. With Shipwire I always have to wait as long as 6 to 7 days after delivery for my inventory to be available to ship. It's way too long, how don't even understand how they can be so slow. Shipping price: Fulfillrite pass on their great rates, it's cheaper to ship with them. Shipwire markup on shipping price. For the same shipment to California USA using USPS Priority Fulfillrite will rate shipping at 6.51 USD, while Shipwire will cost you $9.97 + 1.50 (expended carrier). For the same box, Fulfillrite will cost 0.30 and Shipwire 0.46. All those fees add up quickly. Shipwire will even charge you for a recycled box from another company where they don't even remove labels... it looks so unprofessional. Warehousing care: Fulfillrite will make sure they never ship a damage product. You can talk to them about any issue and they will quickly adapt. At Shipwire they open boxes and leave them open, you have dust all over your product. They clearly damage our products but ship them anyway. Managing lots simply: Fulfillrite simply manage lot, first in first out. For a cosmetics company it's a must and they do this without any fuss. At Shipwire they say they manage lots but actually they don't. I discover this when I tried to ship myself some inventory. They shipped newest products first and the old one were left on the shelf. I got left with expired products and thousands of dollars of loss. It's just too bad Fulfillrite is not available in Canada and UK. I would be your first client!
Feb. 25, 2018
Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow
Dec. 22, 2017
Amazing app! Makes running an ecom business so easy! Packaging and shipping is almost instant and my customers are always happy at how quickly their products arrive. Seamless shopify integration that makes setting up your store so easy. The support team is always quick to respond and fix any issues you have. This is a must for every ecom business to help take your business to the next level!!! Thanks guys!
Dec. 7, 2017
Great customer support! Quick with all the response to my question and very efficient with order fulfillment.
Aug. 3, 2017
I am totally satisfied with Fulfillrite! I'm a very detail oriented person so I tend to ask many many questions. Luckily Joe was able to alleviate all of my concerns and helped me from start to finish to get my inventory prepped and ready to go to Fulfillrite. I am coming from Amazon FBA and let me tell you that the customer service at Fulfillrite is top-notch! It's a breath of fresh air to talk to someone that isn't outsourced. I had a terrible time with Amazon Seller support as a seller. I really love the personalized customer service that Fulfillrite provides compared to its competitors. Totally recommend them!
June 9, 2017
Starting a business requiring trust and faith in a new partner is no small task - and you can find no better partner than Fulfillrite. Like you, I read the reviews and wondered if it were possible for a company to actually live up to the hype - and I can honestly, wholeheartedly and unreservedly state YES. Joe and his team were instrumental in helping us get hundreds of units shipped - not over time, not in a matter of weeks but literally in a matter of hours. From the first notification that our pallet of product had arrived to the shipping notifications with tracking going out to our customers was lightning fast. Our customers are thrilled and excited to see this kind of fast turnaround - and our brand has only been strengthened by this relationship. We're looking forward to a continued partnership and encourage you to similarly trust and have faith that you've found the right partner.
Nov. 20, 2016
Obtaining Fulfillrite's services is really a no-brainer. These guys make my life so easy, never had a complaint, shipments always out promptly, no headache, no hassle. I used a different company for my fulfillment before and they were terrible. After working with Fulfillrite I can't recommend them highly enough. Give them a shot, I promise it will be the best decision you made for your business all year.
Oct. 24, 2016
It has been wonderful working with Fulfillrite the past three months for our order fulfillment. The customer service we have received is top notch. Joe was so helpful from the very beginning. He walked us through the account setup and has always been on hand when we have any questions about the fulfillment process. The integration with Shopify has been seamless and the pricing is fantastic. We highly recommend Fulfillrite and look forward to a long-term partnership.