syncX: Fulfill Tracking

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app for its time-saving capabilities, ease of use, and excellent customer support. Users appreciate how the app automates the fulfillment process, integrates well with Shopify, and handles tracking numbers efficiently. The support team is highlighted for being responsive, helpful, and willing to go the extra mile to assist users with their unique requirements. Additionally, users mention that the app is essential for their business operations and has become a crucial tool in managing orders effectively. On the negative side, there are concerns about the app's support responsiveness, especially in cases where users faced issues with fulfillment notifications or app functionality. Some users reported difficulties in getting timely responses or resolving technical issues, leading to frustration and manual workarounds. There are also mentions of specific issues with fulfillment profiles and order statuses that impacted the overall user experience.