
syncX: Fulfill Tracking
Automatically mark order as fulfilled & update tracking info
Rating
4.0
feedback
44
chart
#910
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praise the app for its time-saving capabilities, ease of use, and efficient order fulfillment process. Users appreciate the support team for being responsive and helpful in resolving issues. The app is commended for its ability to sync with logistics partners, automate order updates, and handle bulk tracking number uploads. Additionally, users highlight the app's great functionality in fulfilling orders from spreadsheets and managing multiple parcel shipments. On the negative side, some users express frustration with the lack of support, particularly delays in response times and unresolved issues. There are complaints about the app not updating financial status, causing fulfillment errors, and experiencing server errors at critical times. Despite the negative feedback, the majority of reviews emphasize the app's effectiveness in streamlining order processing and improving efficiency for ecommerce businesses.
Highlights
All reviews
March 25, 2025
Why won't anyone provide support? Been waiting for days!
We sincerely apologize for your frustration. We already replied to your ticket 10 hours ago. If you didn't receive our reply, please use another email to send an email to our support or use the chat on the app to reach us. We hope to help resolve the issue you are facing.
March 13, 2025
Seems to be impossible to get support. Messaged the vendor twice as fulfilment notifications seem to be frozen and not getting any replies. Also this app seems to keep saying reached limit for fulfillment profiles when we only have 5 setup (for 5 vendor notifications.).
Hi, according to our ticket system, the last conversation was in 2024. It is possible we didn't get your email. Please try to send an email to our support again or use the chat to reach us. We hope to help resolve the issue you are facing. I already increased the limits to 7.
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