CHeW review for syncX: Fulfill Tracking
Nov. 7, 2022
I've been looking for a long time for this simple software to close the supply circle. Works well in testing and fulfills orders well. The problem is Shopifys logic behind a fulfilled order is flawed. An order has to be fulfilled to send a notice to your 3PL or fulfillment partner and once it's fulfilled the App cannot add the tracking info!! Really an order isn't fulfilled until its fulfilled!! Shopify should send a Request to fulfill but leave the order open so it can actually be fulfilled when you know what's been sent!!
Thank you for your positive feedback! 🌟 We're glad our app is working well for you. We understand the challenges with Shopify's fulfillment logic and appreciate your input. We'll work on improving our integration. Your feedback is valuable! 📦🤝