Locad
Fulfill & ship your orders from south east asia to...
Rating
1.0
feedback
2
chart
#5,087
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Reviews Summary
The reviews for the app highlight serious issues with Locad's warehousing and fulfillment service in Singapore. Customers have reported parcels getting lost, not being packed properly leading to broken products, and technical errors causing delays in sending out parcels. These recurring problems have resulted in a loss of customer trust and dissatisfaction with the expensive fees paid for unfulfilled services. Despite 10 months passing, there has been no improvement in the situation.
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April 24, 2024
I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.
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