Locad
Fulfill & ship your orders from south east asia to...
Rating
1.8
feedback
3
chart
#4,538
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for the LOCAD app are mixed, with one user expressing dissatisfaction with the service due to recurring issues such as lost parcels, improper packing leading to broken products, and technical errors causing delays in shipping. This has resulted in a loss of customer trust and frustration over paying for unfulfilled services. On the other hand, two users gave a 5-star rating, highlighting the convenience and reliability of LOCAD for online businesses. They appreciate how LOCAD streamlines storage and fulfillment processes, allowing them to focus on business growth.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2024
I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.
Nov. 24, 2022
LOCAD is very useful for an all-online business like ours. We run a business that is all online and LOCAD is fast and reliable and the storage and fulfillment is made easier! We really would not have a business like ours if it wasn't for LOCAD :)
July 22, 2022
LOCAD handling our fulfillment and shipping makes it easy to run and grow an e-commerce business. With them as our partners, we can focus on pursuing growth opportunities.
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