Locad for Shopify
Developer
View on App Store

Rating

1.8

feedback

3

Reviews

chart

#4,719

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the LOCAD app are mixed, with one user expressing frustration over lost parcels, improper packing, and tech errors leading to a loss of customer trust and unfulfilled services. On the other hand, two users gave a 5-star rating, highlighting the app's usefulness for online businesses, fast and reliable service, and ease in handling fulfillment and shipping. While one user faced significant challenges with LOCAD's services, others found it instrumental in running and growing their e-commerce businesses.

Highlights

Mixed reviews
Fulfillment and shipping
Customer trust
Ease of use
Reliability

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 24, 2024

I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 24, 2022

LOCAD is very useful for an all-online business like ours. We run a business that is all online and LOCAD is fast and reliable and the storage and fulfillment is made easier! We really would not have a business like ours if it wasn't for LOCAD :)

Store

ReCell

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

LOCAD handling our fulfillment and shipping makes it easy to run and grow an e-commerce business. With them as our partners, we can focus on pursuing growth opportunities.

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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