Locad
Fulfill & ship your orders from south east asia to...
Rating
1.8
feedback
3
chart
#4,241
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for LOCAD are mixed, with one customer expressing dissatisfaction due to recurring issues such as lost parcels, improper packing leading to broken products, and technical errors causing delays in shipments. This has resulted in a loss of customer trust and frustration over expensive fees paid for unfulfilled services. On the other hand, two customers gave LOCAD a 5-star rating, highlighting its usefulness for online businesses. They appreciate the fast and reliable service, ease of storage and fulfillment, and the ability to focus on business growth with LOCAD as a partner.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2024
I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.
Nov. 24, 2022
LOCAD is very useful for an all-online business like ours. We run a business that is all online and LOCAD is fast and reliable and the storage and fulfillment is made easier! We really would not have a business like ours if it wasn't for LOCAD :)
July 22, 2022
LOCAD handling our fulfillment and shipping makes it easy to run and grow an e-commerce business. With them as our partners, we can focus on pursuing growth opportunities.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more