Locad
Fulfill & ship your orders from south east asia to...
Rating
1.0
feedback
2
chart
#4,941
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Reviews Summary
The reviews for the app highlight significant issues with Locad's warehousing and fulfillment service in Singapore. Customers have reported problems such as parcels getting lost, improper packing leading to broken products, and technical errors causing delays in sending out parcels. These issues have resulted in a loss of customer trust and dissatisfaction with the expensive services provided by Locad. Despite ongoing problems for 10 months, there has been no improvement or resolution from Locad's end.
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April 24, 2024
I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.
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