Locad
Fulfill & ship your orders from south east asia to...
Rating
1.0
feedback
2
chart
#4,957
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Reviews Summary
The reviews for Locad's warehousing and fulfillment service in Singapore are overwhelmingly negative, with customers reporting issues such as lost parcels, improper packing leading to broken products, and technical errors causing delays in shipments. The lack of control over the quality of work by the local vendor has resulted in a significant erosion of customer trust for businesses relying on Locad's services. Despite paying expensive fees, customers have expressed frustration over the recurring problems that have not been addressed for months.
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April 24, 2024
I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.
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