Locad
Fulfill & ship your orders from south east asia to...
Rating
1.8
feedback
3
chart
#4,518
Reviews Over Time
App Ranking
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67%
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Reviews Summary
The reviews for the app are mixed, with one user expressing dissatisfaction with Locad's warehousing and fulfillment service in Singapore, citing issues such as lost parcels, improper packing leading to broken products, and technical errors causing delays. This has resulted in a loss of customer trust and frustration over expensive fees. On the other hand, two users gave a 5-star rating, praising LOCAD for its usefulness in running an all-online business. They highlighted the speed, reliability, and ease of storage and fulfillment provided by LOCAD, allowing them to focus on business growth opportunities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2024
I run a business that works with Locad's warehousing and fulfillment service in Singapore. They outsource their warehousing needs to a local vendor, and hence have no control over their quality of work. Parcels getting lost, parcels not being packed properly resulting in broken products, tech errors resulting in parcels not being sent out - these are common recurring problems that Locad gives me daily. It has eroded customer trust in us, while we are paying expensive fees to Locad for services that are not fulfilled. It's been 10 months and they have done nothing to fix the problems.
Nov. 24, 2022
LOCAD is very useful for an all-online business like ours. We run a business that is all online and LOCAD is fast and reliable and the storage and fulfillment is made easier! We really would not have a business like ours if it wasn't for LOCAD :)
July 22, 2022
LOCAD handling our fulfillment and shipping makes it easy to run and grow an e-commerce business. With them as our partners, we can focus on pursuing growth opportunities.
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