Rating
5.0
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1
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#7,248
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Reviews Summary
FunctionalAI is an AI chatbot widget for Shopify stores that allows merchants to easily add a customized chatbot to their store using their own files and knowledge base. The app offers features such as syncing products, pages, and store information automatically, or uploading custom documents. Customers can inquire about products and check order status through the chat, while merchants can customize the chatbot's appearance, tone, and monitor live conversations. FunctionalAI aims to reduce support workload and provide seamless, on-brand experiences for users.
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March 20, 2026
Been using this for 1 year, so far so good, replies are mostly accurate and also gives the customers an option to talk to a real person directly if needed. If you need an automated chatbot, try this out.
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