Rating

3.4

feedback

11

Reviews

chart

#9,742

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    9%
  • Less than a year
    73%
  • More than a year
    0%

Reviews Summary

The reviews for the Fuze app are mixed, with both positive and negative feedback. On the positive side, many users praise the app for its effectiveness in increasing revenue through post-purchase upsells and providing a seamless customer experience. Users appreciate the easy setup process, helpful customer support, and the app's ability to work well with cash on delivery (COD) orders. However, there are also negative reviews highlighting issues with slow support, app crashes, and unresolved problems. Some users expressed disappointment with the overall experience and lack of assistance in resolving issues.

Highlights

Positive feedback on revenue increase and customer experience
Easy setup and helpful customer support
Negative feedback on slow support and app crashes
Issues with unresolved problems
Mixed reviews on overall experience

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 29, 2025

Really bad support, I dont know why but my post purchase funnels are not showing and no one helps me

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 15, 2024

I was so disappointed. This app was recommended to me, but I will never use it again. The support is slow, and even though they said the problem was solved, it wasn’t. Overall, my experience was 2/10. The app keeps crashing, and that's what they said was the issue. I do not recommend this to anyone

Store

Kadiffe

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

July 30, 2024

Fuze is a must-have app if you are selling COD! Great team and everyone is super helpful! Easy to set-up! Everyone who don't use it, is loosing money!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Mladen was extremely helpful and the app is amazing overall :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

We use Fuze from 1 year and we can say that it is really good for post-purchase upsells. The greatest thing is that it works with COD orders which was a game changer for us. The team is super helpful and has a fast execution. The application is easy to set up & use. We strongly reccomend it! :)

Using app

About 1 year

Total reviews

5

Average rating

5.0

All reviews

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