Fuze: COD Post Purchase Upsell
Fuze Post Purchase Upsell; COD upsell cross-sell Shopify app
Rating
3.3
feedback
11
chart
#11,975
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
9%
-
Less than a year
73%
-
More than a year
0%
Reviews Summary
The reviews for the Fuze app on Shopify are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's effectiveness in generating additional revenue and improving the customer experience. The app is praised for its ease of use, quick setup, and ability to offer post-purchase upsells seamlessly. Customers also highlight the helpful and responsive customer support provided by the team. However, there are negative reviews mentioning issues with support responsiveness, app crashes, and unresolved problems. Some users have expressed dissatisfaction with the slow support and technical issues faced while using the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 29, 2025
Really bad support, I dont know why but my post purchase funnels are not showing and no one helps me
Oct. 15, 2024
I was so disappointed. This app was recommended to me, but I will never use it again. The support is slow, and even though they said the problem was solved, it wasn’t. Overall, my experience was 2/10. The app keeps crashing, and that's what they said was the issue. I do not recommend this to anyone
July 30, 2024
Fuze is a must-have app if you are selling COD! Great team and everyone is super helpful! Easy to set-up! Everyone who don't use it, is loosing money!
July 2, 2024
We use Fuze from 1 year and we can say that it is really good for post-purchase upsells. The greatest thing is that it works with COD orders which was a game changer for us. The team is super helpful and has a fast execution. The application is easy to set up & use. We strongly reccomend it! :)
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