Fuze: COD Post Purchase Upsell
Increase AOV, CLV & revenue with upsells and COD upsells
Rating
3.0
feedback
7
chart
#15,440
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
43%
-
Less than a year
43%
-
More than a year
0%
Reviews Summary
The reviews for the Fuze app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app for its effectiveness in post-purchase upsells, especially for COD orders. The customer support team is praised for being helpful, quick, and open to optimizing features based on users' needs. Users also highlight the app's ease of setup and use, as well as its contribution to increasing revenue without additional ad spend. However, on the negative side, some users express dissatisfaction with the support, mentioning slow responses and unresolved issues like post-purchase funnels not showing and app crashing. Overall, the app seems to have a strong focus on post-purchase upsells and customer support, but there are areas that need improvement in terms of resolving technical issues promptly.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 29, 2025
Really bad support, I dont know why but my post purchase funnels are not showing and no one helps me
Oct. 15, 2024
I was so disappointed. This app was recommended to me, but I will never use it again. The support is slow, and even though they said the problem was solved, it wasn’t. Overall, my experience was 2/10. The app keeps crashing, and that's what they said was the issue. I do not recommend this to anyone
July 30, 2024
Fuze is a must-have app if you are selling COD! Great team and everyone is super helpful! Easy to set-up! Everyone who don't use it, is loosing money!
July 2, 2024
We use Fuze from 1 year and we can say that it is really good for post-purchase upsells. The greatest thing is that it works with COD orders which was a game changer for us. The team is super helpful and has a fast execution. The application is easy to set up & use. We strongly reccomend it! :)
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