Fuze: COD Post Purchase Upsell
The reviews are strongly mixed, with most merchants praising the app’s ability to drive post-purchase upsells, especially for COD orders, and to generate additional revenue without increasing ad spend. Positive feedback repeatedly highlights how easy the app is to set up and use, the helpfulness and responsiveness of the team, and the value of quick optimizations tailored to merchant needs. Several reviewers describe the app as a game-changer that improves sales and customer experience. On the negative side, the main complaints center on support quality and reliability. A few users report slow or unhelpful support, unresolved issues, app crashes, and funnels not displaying properly. These reviewers express frustration that problems were marked as solved when they were not, leading to disappointment and a lack of trust. Overall, the app appears effective for many users, but inconsistent support and technical stability are the biggest concerns.
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Really bad support, I dont know why but my post purchase funnels are not showing and no one helps me
I was so disappointed. This app was recommended to me, but I will never use it again. The support is slow, and even though they said the problem was solved, it wasn’t. Overall, my experience was 2/10. The app keeps crashing, and that's what they said was the issue. I do not recommend this to anyone
Fuze is a must-have app if you are selling COD! Great team and everyone is super helpful! Easy to set-up! Everyone who don't use it, is loosing money!
Mladen was extremely helpful and the app is amazing overall :)
We use Fuze from 1 year and we can say that it is really good for post-purchase upsells. The greatest thing is that it works with COD orders which was a game changer for us. The team is super helpful and has a fast execution. The application is easy to set up & use. We strongly reccomend it! :)
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