Fuze: COD Post Purchase Upsell
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's effectiveness in increasing revenue and profitability without the need to increase ad spend. The support team is also praised for being helpful and responsive, with specific mentions of individual team members providing excellent assistance. However, on the negative side, there are complaints about slow support and unresolved issues, such as post-purchase funnels not displaying and app crashes. Some users express disappointment and advise against using the app.
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Really bad support, I dont know why but my post purchase funnels are not showing and no one helps me
I was so disappointed. This app was recommended to me, but I will never use it again. The support is slow, and even though they said the problem was solved, it wasn’t. Overall, my experience was 2/10. The app keeps crashing, and that's what they said was the issue. I do not recommend this to anyone
Fuze is a must-have app if you are selling COD! Great team and everyone is super helpful! Easy to set-up! Everyone who don't use it, is loosing money!
Mladen was extremely helpful and the app is amazing overall :)
We use Fuze from 1 year and we can say that it is really good for post-purchase upsells. The greatest thing is that it works with COD orders which was a game changer for us. The team is super helpful and has a fast execution. The application is easy to set up & use. We strongly reccomend it! :)
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