Rating
4.4
feedback
13
chart
#3,477
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
8%
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Less than a year
54%
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More than a year
38%
Reviews Summary
The app has received mostly positive reviews from users. Customers appreciate the ease of use and customization options for creating product recommendation quizzes. The support provided by the developer, Cyril, is highly praised for being responsive and helpful. Users have mentioned successful email list growth and fundraising campaigns using the app. However, there are some negative aspects highlighted in a few reviews, such as the high monthly cost, difficulty in canceling the subscription, and occasional technical issues like errors and visual layout problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 2, 2021
I used this app to create a simple customer product recomendation system. Clients answer to 2 or 3 questions and at the end the app says them which is the perfect product for them. It works great and the support is top.
Feb. 17, 2021
I used this app to create a product recommendation tool to select between a belt and a bracelet and in what color. Works very well to grow our email list at the same time and get statistics.
Feb. 16, 2021
Just started using it to grow my email lists of brides. Very easy to use and the new conversation format is very innovative. A custom quiz like this would cost 1000s. Thanks!
Dec. 18, 2019
This app works as described, but it is very expensive. Also, it is impossible to cancel. If you simply unistall you will continue to be charged the $39/month. It is annoying when a tech company makes it technically difficult to stop using the service.
Hi, we have checked your account and you have uninstalled our app on the 25/11 and your billing cycle is on the 18th of each month so you were charged on the 18/11. As expected, your december statement (18/11 to 18/12) shows a charge for the fyrebox app and labels it as uninstalled. So we haven't charged a uninstalled app. Please note that your billing is handled by Shopify, not us, and they cancel a subscription as soon as you uninstall a third party app. We have sent you the screenshots to your separate support request
May 7, 2018
Great app! Responsive developer. We wanted the corners of the buttons on the quiz to be squared off to match the rest of the buttons on our site but there was no way on the backend for us to do this. We asked developer Cyril and he did it! We highly recommend this app.
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