FAQ Page:Accordion+Help Center
The reviews for this Shopify App are mixed, with some users praising its ease of use, customization options, and helpful customer support, while others express frustration with the lack of documentation, issues with functionality, and difficulties in setting up the app. Positive themes include the app's user-friendly interface, quick and valuable customer support, and the ability to customize FAQs. On the other hand, negative themes revolve around the lack of documentation, issues with saving content, and the need for improvements in basic functionality like centering the embedded widget and streamlining the setup process.
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Has real potential, but too many issues to rely on right now. There's no documentation anywhere for how to set it up, build out your content, or make adjustments. You're left guessing at basic functionality from the start. If you want both an embed page and a widget, you have to enter your FAQ questions separately for each; there's no single place to enter your content once and choose where it displays. That means double the work for anyone using both formats. The embed version was also severely off-center on my site, so far off that only half of it was visible on screen, the rest was cut off entirely. The save process requires clicking through multiple pages before your work is actually saved, and today the app crashed mid-entry, wiping out everything I'd just written. A simple, reliable save button would fix a lot of this. I wanted to like this app, but I can't keep re-entering lost work and troubleshooting basic functionality that should just work out of the box.
Thanks for the five-star love! We'll keep working hard to earn it every day.
Great and easy application
Thanks a lot for the positive review! We're committed to keeping the app reliable and easy to use.
Thanks for the five-star love! We'll keep working hard to earn it every day.
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