Tineco South Africa review for GA: Form Builder + AI
July 29, 2025
Good app, but needs work. We needed a multi-step form, 2 conditions and a few file uploads. The form kept breaking, any select/checkbox items would all get mixed up and break the logic, and the logic itself would break when using the conditions to hide and show fields. The required logic for all other file upload files except for the 1st file upload was ignored, thus the required info was not provided. The step-nav itself would allow for forward clicks, completely bypassing any required fields within the steps. When flagging with support; The assistance to block forward clicking via the nav was not possible (our dev found a solution to our problem and has passed this info on to the support/dev team of the app). The most pressing issue regarding the file upload requirement was flagged, and after a week of following up on the ticket, we have received no feedback or any update on this. We have chosen to uninstall this app and find an alternative.
Thank you for sharing such detailed feedback — we truly appreciate the time you took. We want to assure you that our app is functioning correctly for the vast majority of users. In similar cases, we’ve found that unexpected behavior like the one you experienced is often caused by conflicts with third-party apps or custom scripts installed on the store.
