G:Spin Wheel+Gamification+Game for Shopify

G:Spin Wheel+Gamification+Game

Enhance Engagement & Sales with Interactive Spin-to-Win Games!

Rating

4.9

feedback

37

Reviews

chart

#2,136

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    27%
  • Less than a month
    35%
  • Less than a year
    24%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users experiencing difficulties in getting the app to work properly and receiving slow or inadequate support. On the positive side, many users find the app user-friendly, easy to install, and customizable. The customer support, particularly from individuals like Anne and Emily, is praised for being quick and helpful. The app is also appreciated for being free and offering various engagement opportunities for e-commerce sites. Some users mention missing features but overall recommend the app for its functionality and customization options.

Highlights

Difficulties in getting the app to work and slow support response
User-friendly and easy to install
Customizable features
Positive customer support experiences
Appreciation for free and engagement opportunities

Rating Breakdown

  • 5
    92% (34 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Feb. 25, 2025

We couldn't get the app to work right. Reached out multiple times to support because the balls on the games wouldn't show up on the widget for us. Last heard from them and as told 3 days ago this: Welcome! My name is Tom I hope you are doing well. I apologize that the issue hasn't been resolved yet. Please rest assured that your ticket is important for us. I will keep you updated promptly as soon as it is addressed. Thank you for your understanding and patience. Best regards, Support Team Still nothing more from them. Not even an update in 3 days! Really disappointed as they have pretty good reviews but I sure didn't have luck. App didn't work and support was not helpful. My advise, businesses will not wait days for support to get your app working. Hours and maybe a day but not pushing a week to get something working. There are a million apps on Shopify so if you fail a business they will just move on to another app that actually works for them. Really bummed wanted to use this app but can't pay for something that doesn't work and they don't support. Uninstalling it and will move on to another app that work and has support.

Using app

--

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 7, 2025

The app is very user-friendly and offers great opportunities to set up effective campaigns. Customer support is quick and easy to work with—thank you Anne!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Pretty straightforward to install and intuitive to customise. Just testing on a few product pages but I like the added engagement this app should provide - and it's free! Well done.

Using app

2 days

Total reviews

12

Average rating

5.0

All reviews

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