Gallabox WhatsApp Automation
Send order notifications and abandoned cart alerts on WhatsApp
Rating
3.6
feedback
7
chart
#3,518
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
86%
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More than a year
0%
Reviews Summary
Gallabox, a Shopify App, has received mixed reviews from users. On the positive side, users appreciate the multiple features it offers, such as marketing messages, bots, and chat automation. The app has been described as a game-changer for businesses, enhancing client retention, marketing automation, and order updates. Users have found it beneficial for managing chats effectively, assigning them to team members, and filtering leads based on location. The seamless integration with Shopify and the easy bot setup have been highlighted as standout features. However, on the negative side, some users have criticized the lack of support after payment, the absence of certain basic features like second abandoned cart recovery, and delays in service activation. Additionally, concerns have been raised about the support system requiring booking slots and the practice of offering incentives for reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2024
Don't use this app; they only focus on payment. After the customer has paid, they don't care about anything else, and there's no support.
July 24, 2023
Galllabox is really a good platform with multiple features from marketing messages to bots. It's really good app. I liked the platform, it is helping my business with customer support and managing chats in a better way as well as whatsapp marketing
May 24, 2023
Hey! I'm running my business and I've been using Gallabox to help me communicate with my clients more effectively, and assign chats to different team members. It's been great! Using drag-and-drop chat automation, I can filter out leads based on location with the help of a bot. I had a seamless integration with Shopify. Overall, I am enjoying Gallabox.
May 23, 2023
As the owner of the petsandme.in store, I recently had the opportunity to utilize the Gallabox Whatsapp Automation Tool, and I must say that it has been a game-changer for our business. This tool has seamlessly integrated with our operations, effectively enhancing client retention, marketing automation, and order updates. One of the standout features of Gallabox is its ability to automate communication with our clients through WhatsApp. This has allowed us to establish a more personalized and interactive connection with our customers, resulting in improved client satisfaction and loyalty. The tool facilitates automated messages for various purposes, such as order confirmations, shipping updates, and delivery notifications. By proactively keeping our customers informed at every stage of their purchase journey, Gallabox has significantly minimized the need for manual follow-ups, saving us time and effort.
May 11, 2023
Very Good Service, excellent experience, beneficial for website owners and customers both. Thanks
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