Gallabox WhatsApp Automation for Shopify

Gallabox WhatsApp Automation

Send order notifications and abandoned cart alerts on WhatsApp
Developer
Gallabox
Rating
4.0
Feedback
4
Reviews
Chart
#5,119
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Gallabox is a highly praised platform with multiple features that benefit ecommerce merchants. Users appreciate its effectiveness in customer support, managing chats, and WhatsApp marketing. The app's automation tools, particularly the WhatsApp Automation Tool, have been described as game-changers for businesses, enhancing client retention, marketing automation, and order updates. The personalized and interactive communication through WhatsApp has led to improved client satisfaction and loyalty. Despite the positive feedback, there are concerns about the lack of support after payment, missing basic features for Shopify stores like second abandoned cart recovery, and delayed activation of services. Additionally, the practice of offering incentives for reviews has been criticized.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 25%
Less than a year 75%
More than a year 0%
All reviews
5 / 5 Share
May 23, 2023

As the owner of the petsandme.in store, I recently had the opportunity to utilize the Gallabox Whatsapp Automation Tool, and I must say that it has been a game-changer for our business. This tool has seamlessly integrated with our operations, effectively enhancing client retention, marketing automation, and order updates. One of the standout features of Gallabox is its ability to automate communication with our clients through WhatsApp. This has allowed us to establish a more personalized and interactive connection with our customers, resulting in improved client satisfaction and loyalty. The tool facilitates automated messages for various purposes, such as order confirmations, shipping updates, and delivery notifications. By proactively keeping our customers informed at every stage of their purchase journey, Gallabox has significantly minimized the need for manual follow-ups, saving us time and effort.

Store Using app Total reviews Average rating
petsnme 3 months 1 5.0
5 / 5 Share
May 11, 2023

Very Good Service, excellent experience, beneficial for website owners and customers both. Thanks

Store Using app Total reviews Average rating
beadsnfashion 17 days 2 3.5
1 / 5 Share
April 10, 2023

stay away from gallbox for shopify integration, absolutely no support after you make the payment. Also they are not upto the mark for shopify stores and lack several basic features. No second abandoned cart recovery. Also no trial is offered. Also the support is horrible we need to book a slot, and in first session of 30 minutes a lasted for 15 minutes and i was asked to end the session. Also i have paid 7965 for 3 months and whatsapp messages started working on 23-3-2023 only. over 15days lost. ALSO NOTE THEY OFFER RS.2000 AMAZON GIFT VOUCHER for a review on shopify store. This is a very bad practice to gain reviews.

Store Using app Total reviews Average rating
KITCHEN MART About 1 month 3 3.7
5 / 5 Share
April 3, 2023

Gallabox is a very good option for automation for WhatsApp. This has a very easy bot setup option, which makes it different from other options that are available.

Store Using app Total reviews Average rating
Sowpeace About 1 month 6 5.0

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