Gallabox WhatsApp Automation for Shopify

Gallabox WhatsApp Automation

Send order notifications and abandoned cart alerts on WhatsApp

Developer

Rating

4.0

feedback

5

Reviews

chart

#2,808

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

Gallabox is a highly praised platform with multiple features that benefit ecommerce merchants. Users appreciate its ability to enhance customer support, manage chats effectively, and conduct WhatsApp marketing. The app's automation tools, particularly the Whatsapp Automation Tool, have been described as game-changers for businesses, improving client retention, marketing automation, and order updates. The personalized and interactive communication through WhatsApp has led to increased customer satisfaction and loyalty. However, some users have expressed dissatisfaction with the lack of support after payment, missing basic features like second abandoned cart recovery, and delayed activation of services. Despite these drawbacks, Gallabox is still recognized for its excellent service and automation capabilities.

Highlights

Positive feedback on customer support and WhatsApp marketing
Effective automation tools for client retention and order updates
Issues with support after payment and missing basic features

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2023

Galllabox is really a good platform with multiple features from marketing messages to bots. It's really good app. I liked the platform, it is helping my business with customer support and managing chats in a better way as well as whatsapp marketing

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2023

As the owner of the petsandme.in store, I recently had the opportunity to utilize the Gallabox Whatsapp Automation Tool, and I must say that it has been a game-changer for our business. This tool has seamlessly integrated with our operations, effectively enhancing client retention, marketing automation, and order updates. One of the standout features of Gallabox is its ability to automate communication with our clients through WhatsApp. This has allowed us to establish a more personalized and interactive connection with our customers, resulting in improved client satisfaction and loyalty. The tool facilitates automated messages for various purposes, such as order confirmations, shipping updates, and delivery notifications. By proactively keeping our customers informed at every stage of their purchase journey, Gallabox has significantly minimized the need for manual follow-ups, saving us time and effort.

Store

petsnme

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Very Good Service, excellent experience, beneficial for website owners and customers both. Thanks

Using app

17 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 10, 2023

stay away from gallbox for shopify integration, absolutely no support after you make the payment. Also they are not upto the mark for shopify stores and lack several basic features. No second abandoned cart recovery. Also no trial is offered. Also the support is horrible we need to book a slot, and in first session of 30 minutes a lasted for 15 minutes and i was asked to end the session. Also i have paid 7965 for 3 months and whatsapp messages started working on 23-3-2023 only. over 15days lost. ALSO NOTE THEY OFFER RS.2000 AMAZON GIFT VOUCHER for a review on shopify store. This is a very bad practice to gain reviews.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

April 3, 2023

Gallabox is a very good option for automation for WhatsApp. This has a very easy bot setup option, which makes it different from other options that are available.

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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