ELITE FIREWORKS® review for Gameball: AI Loyalty & Games

We’ve been using Gameball for about 1 years, including on a Pro account, and unfortunately the app has completely gone downhill. At this point, even some of the most basic functions do not work properly. Settings fail to save, changes revert on their own, and simple reward configurations have become unnecessarily frustrating. What makes it worse is that we’ve tried multiple troubleshooting methods and continue running into issue after issue. For an app that is supposed to help with customer loyalty and retention, it has become the exact opposite. If your goal is to frustrate your team and potentially lose customers because basic loyalty features are unreliable, this is the app for you. After a year of using Gameball, it’s disappointing to see how much the quality and reliability have declined.