Ludisphere review for Gameball: Loyalty, Points, VIP
Nov. 15, 2024
Why not subscribe?! : 1) The Starter version is $34 and not $19 as advertised 2) Very little configuration accessible in Starter, you have to upgrade to Pro 3) Not as comprehensive as mentioned 4) Cashback in $ not in points, while everything else is in points WTF ... If you have time and $159 to spend per month. Test. Otherwise, look elsewhere !!!
Hey Patrick Thank you for taking the time to share your feedback. We truly value this input from you, as it helps us provide the best experience possible. We wanted to address the points you raised for clarity: Our Starter plan is indeed priced at $19 per month, as stated. However, it depends on the number of active users you have so we apologize if you faced any confusion here. While the Starter plan includes essential features, we understand that some businesses may require additional options that are available in our Pro plan. We’d be happy to discuss your specific needs and how the plans align with them. If there’s something specific you feel is lacking, we would love to hear more details so we can explore potential improvements. Our cashback system is indeed in points, designed to align with the rest of our points-based rewards structure. If there was any misunderstanding, we’d be glad to walk you through how this feature works. Your satisfaction is very important to us, and we'd appreciate the opportunity to assist you further. Someone from our support team is assigned to handle all your concerns :)
