Petfast.shop review for Gameball: Loyalty Points Games

1 / 5

Oct. 26, 2025

Extremely disappointing experience with Gameball. The domain verification simply does not work, and the app keeps giving an error saying “something went wrong.” I contacted support multiple times, and every time they replied very late with the same copy-paste steps that I had already completed correctly. I explained this clearly, yet they sent me the exact same message again and again, creating an endless loop of unhelpful and frustrating support. The issue was never solved, and there was no real assistance or escalation from their team. A loyalty app is critical for customer retention, but if the basic setup fails and support is this slow and ineffective, it becomes useless. Definitely not recommended.

Using app

2 months

Total reviews

2

Average rating

3.0

Gameball: Loyalty Points Games for Shopify
Gameball: Loyalty Points Games
4.6 star
159 reviews

Gameball: Loyalty & Rewards Program

Developer
Shopify App Store