Swordsfall review for Gameball: Loyalty, Points, VIP

June 26, 2020

First impression was, "Oh wow! Pretty!". Then as I keep looking at the program I would find these hidden walls. Options that said they should be part of the Standard plan but instead they were for Pro or GURU. This is something I see far too often on Shopify. Great looking apps with important options that are, SURPRISE!, an extra charge. For instance, the Missions? They require Guru right now. When I asked Ahmed about it, it was a copy write error. Well that's a pretty big error. That's a major component that goes from being $30 to $400 dollar. That's not a mistake, that's on purpose. In the Purchase Reward area if you want to send a campaign for like a "Double Points weekend", surprise that's a pro feature! As of this review no where on their Shopify page, website, OR upgrade function inside the app says this. Want to make a new Player Type? SURPRISE! That's a Guru feature too. I'm frustrated because I wanted to like Gameball. It's pretty. But I also need a program that's going to function fully without having to pay my car note worth of app. If they actually had this stuff on the Standard tier like they said, this would be a 5 star. Hell, I'd be tempted to go Pro to get unlimited integrations. But it feels like its gonna be a random whack a mole of which feature is on the highest tier. If you're a small business and don't have unlimited funds to through at a single app, then it's cool. If not? Give it time.