Yesterday's Tech review for Gameball: Loyalty, Points, VIP

Dec. 28, 2021

Gameball is easily one of the best designed loyalty apps on Shopify. It truly is in a league of it's own with design, aesthetic, functionality and support. The team behind it are clearly very passionate about Gameball and it's users. This app has a lot of potential for us and our business, but some things have fallen short - especially as a small business. The Points expiry feature being blocked behind the Pro plan was disappointing. This is a feature that many rewards apps have inclusively to all their paid plans, and it has been something that initially put us off continuing with Gameball. There are a few features hidden behind an expensive paywall, which can be hard to justify for small businesses. However, the support team is incredibly attentive and helpful, and have been very informative about their plans for future plans that are more affordable and practical for smaller merchants and users. This has been very promising and has meant we will continue to support Gameball despite some initial doubts. We have high hopes for Gameball in the future and are happy to continue using this app with the hopes it will continue to grow and improve. I anticipate returning to give this review 5 stars soon.