Core Loyalty
Core Loyalty | Cashback & Rewards
Rating
2.5
feedback
5
chart
#5,075
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
40%
-
Less than a year
40%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, customers appreciate the excellent support provided by the team, with mentions of personalized assistance in setting up the app and discussing customization options. Users also highlight the app's user-friendly interface and its effectiveness in enhancing customer interaction and loyalty. Additionally, the app's unique feature of combining a membership system with point redemption is praised for its innovation and potential for improvement. However, on the negative side, there are concerns raised about the lack of response to customer inquiries, specifically regarding points expiration and the absence of a live chat option within the app.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2024
One of our customers why his earned points expire after he lost them on November 1st? Sent an email to [email protected] and no response, why is there no live chat option in the app? Very disappointed.
Jan. 5, 2024
The support team have been excellent. The team helped (or should i say set-up) the app to get it going until we organised a meeting where we could discuss all the features and how the app can be customised to the store. I would definitely recommend this app for a loyalty points based offering
Dec. 19, 2023
Maravillosa atención. Me gusta que siempre que tengo algún duda o problema, el staff nos ayuda a resolverlo rápidamente. La app es amigable y cumple el propósito de generar una interacción más profunda con los clientes.
Aug. 23, 2023
This is the only app that has a membership system and point redemption at the same time. I hope it can continue to improve and get better and better. The service staff is very professional if they can reply and solve my problem at any time, I will love this app more
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