Core Loyalty
Core Loyalty | Cashback & Rewards
Rating
3.9
feedback
12
chart
#3,207
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
42%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service, user-friendly interface, and unique features like membership systems and point redemption. Customers appreciate the quick and helpful responses from the support team, as well as the app's ability to enhance customer interaction and increase sales. Many users highlight the ease of setup and the effectiveness of the loyalty program in driving engagement. However, there is a minor concern raised by one user regarding the responsiveness of the support team and some technical issues with the app's functionality. Overall, the app receives high recommendations for its performance and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 12, 2024
One of our customers why his earned points expire after he lost them on November 1st? Sent an email to [email protected] and no response, why is there no live chat option in the app? Very disappointed.
Jan. 5, 2024
The support team have been excellent. The team helped (or should i say set-up) the app to get it going until we organised a meeting where we could discuss all the features and how the app can be customised to the store. I would definitely recommend this app for a loyalty points based offering
Dec. 19, 2023
Maravillosa atención. Me gusta que siempre que tengo algún duda o problema, el staff nos ayuda a resolverlo rápidamente. La app es amigable y cumple el propósito de generar una interacción más profunda con los clientes.
Aug. 23, 2023
This is the only app that has a membership system and point redemption at the same time. I hope it can continue to improve and get better and better. The service staff is very professional if they can reply and solve my problem at any time, I will love this app more
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