Core Loyalty
The reviews for this Shopify App are mostly positive, highlighting the excellent support provided by the team. Customers appreciate the quick responses and assistance in resolving issues. The app is praised for its user-friendly interface and ability to enhance customer interaction. However, there are concerns raised about the lack of response to customer inquiries, specifically regarding points expiration and the absence of a live chat option. Overall, the app is recommended for its loyalty points system and membership features, with users expressing satisfaction with the service and functionality.
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One of our customers why his earned points expire after he lost them on November 1st? Sent an email to [email protected] and no response, why is there no live chat option in the app? Very disappointed.
The support team have been excellent. The team helped (or should i say set-up) the app to get it going until we organised a meeting where we could discuss all the features and how the app can be customised to the store. I would definitely recommend this app for a loyalty points based offering
Maravillosa atención. Me gusta que siempre que tengo algún duda o problema, el staff nos ayuda a resolverlo rápidamente. La app es amigable y cumple el propósito de generar una interacción más profunda con los clientes.
This is the only app that has a membership system and point redemption at the same time. I hope it can continue to improve and get better and better. The service staff is very professional if they can reply and solve my problem at any time, I will love this app more
LOVE LOVE LOVE this app. Easy to use and not so much going on. Customer service is top tier. I had an issue with the app and my store not merging and the representative and owner did everything to fix the issue and get everything running for my store. Really love the app!
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