Novomins Nutrition review for Pandectes GDPR Compliance

We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the situation and offer our support to resolve this issue. Our app integrates with Shopify's Customer Privacy framework to ensure GDPR compliance, which includes managing consent for cookies and tracking services like those used by Meta ads. When specific regions are selected in your Shopify store settings, tracking by services such as Meta will not occur without explicit visitor consent. This mechanism is designed to protect privacy but can impact ad tracking if consent rates are low. We understand the frustration this has caused, especially given the financial implications. We intend to help our clients navigate these compliance requirements without sacrificing marketing effectiveness. To this end, we offer features like our Preferences Banner with Overlay position, aimed at improving consent rates and, consequently, the accuracy of ad tracking and analytics. We are more than willing to assist you with the uninstallation process or to explore how we can adjust your settings to better meet your needs and restore your ad traffic performance. Our team is committed to your satisfaction and success, and we invite you to reach out directly so we can provide personalized support. Please contact us at [email protected], and let's work together to find a solution that ensures compliance while minimizing the impact on your ad traffic and revenue.