GearLaunch ‑ Print on Demand for Shopify

GearLaunch ‑ Print on Demand

Print on over 600 items like T-shirts, Wall Art, Bags,...

Rating

3.2

feedback

24

Reviews

chart

#3,758

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    12%
  • Less than a year
    50%
  • More than a year
    33%

Reviews Summary

GearLaunch has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users appreciate the excellent quality of the products, especially for home decors, blankets, and apparel. The customer service provided by GearLaunch is highlighted in several reviews as being prompt, helpful, and attentive, even during peak holiday times. Users also mention the good balance of price and quality, as well as the reasonable production and shipping times. Additionally, the app is praised for its ease of use and variety of products available, with some users mentioning that it's great for beginners or established businesses.

Highlights

Quality of products and printing, prompt and helpful customer service, good balance of price and quality
Ease of use, variety of products available, suitable for beginners and established businesses
Issues with customer service responsiveness, concerns about product quality consistency and shipping transparency

Rating Breakdown

  • 5
    54% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    46% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2021

I started using GearLaunch for home decors and blankets, and the quality of the product as well as the printing is excellent. I hope they come out with more of a product range in the future, but I am happy with their service now. Would definitely recommend GearLaunch!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

HIGHLY RECOMMENDED! GearLaunch does a stellar job with customer service, even during peak holiday times. My team and I have been using GearLaunch for almost a year now and it’s been really great and we absolutely love it. The production and shipping times are very good

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

BEST CUSTOMER SERVICE EVER! GearLaunch’s support team is prompt to get all my questions and problems answered. They have a great community whenever I need support in my online store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Recommended! The products are good balance of price/quality and they stand behind them with a fair replacement policy for defective items. Their production times are very reasonable as well.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2020

0 stars. Some delays forgivable due to Covid, but customer service sucks. Tshirt quality and printing is mediocre at best, and varies widely. I am moving my biz elsewhere, mainly due to their customer service. I tried to cancel an order a few hours after the cancel window closed and they are totally unhelpful. Better options out there, some fulfilling fast now despite covid conditions

Using app

Over 1 year

Total reviews

1

Average rating

1.0

All reviews

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