Rating

1.7

feedback

3

Reviews

chart

#11,246

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are polarized, with one customer expressing frustration over terrible customer service and issues with basic functionalities like login access and order syncing. They strongly advise against working with the company. On the other hand, two other customers gave a 5-star rating, praising the app's excellent support team for their reliability, fast shipping, and assistance in canceling and refunding orders. Additionally, one customer highlighted the high quality of the coffee mugs provided by the app. Overall, the app seems to have a mixed reputation with a strong emphasis on customer service quality.

Highlights

Terrible customer service and basic functionality issues
Excellent support team and reliability
High quality products

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 23, 2024

Customer service is terrible !!!! Can't help you fix some basic issues (login access, shipping status...) Someone even tell me that their system does not sync the order from shopify. One the worst app that I have work with. I really do not recommend to work with this company.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

April 26, 2023

Best support ever! Reliable price and fast shipping. They help me cancel and refund my order after my customer change her mind.

Using app

Over 3 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Best support team ever! High quality coffee mugs. Highly recommend for anyone who is looking for a US fulfillment service.

Using app

3 minutes

Total reviews

2

Average rating

5.0

All reviews

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