Gearment: Print On Demand
Gearment: Print On Demand
Rating
1.6
feedback
2
chart
#16,616
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are polarized, with one customer expressing frustration over terrible customer service and issues with basic functionalities like login access and order syncing. On the other hand, another customer gave a glowing review, praising the app's support team and high-quality products, especially recommending it for US fulfillment services.
Highlights
Rating Breakdown
All reviews
Oct. 23, 2024
Customer service is terrible !!!! Can't help you fix some basic issues (login access, shipping status...) Someone even tell me that their system does not sync the order from shopify. One the worst app that I have work with. I really do not recommend to work with this company.
Hi there, We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it must be to encounter issues with login access, order syncing, and shipping updates, and we sincerely apologize for the inconvenience this caused you. Our team is continuously working to improve both our system and customer service. We take your concerns seriously and would love the opportunity to investigate and resolve this for you. If you're open to it, please reach out to us directly at https://help.gearment.com/en-us/ with your store details so we can look into this further and make things right. Thank you again for your feedback, it helps us do better.
Nov. 3, 2022
Best support team ever! High quality coffee mugs. Highly recommend for anyone who is looking for a US fulfillment service.
Thank you so much for your kind words! We're thrilled to hear you’re happy with our support team and the quality of our coffee mugs. Your recommendation means a lot to us, we're proud to be your fulfillment partner in the U.S. and look forward to supporting your business as it grows.
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