Geko Homeware & Gift Dropship for Shopify

Geko Homeware & Gift Dropship

Geko Homeware & Gift Dropshipping App

Rating

4.1

feedback

3

Reviews

chart

#9,162

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are polarized, with one user praising the customer support and the ability to set cheaper prices, while another user criticizes the expensive product, poor customer service, and being charged for unsubscribing. The app seems to have a strong focus on pricing and customer service, with mixed feedback from users.

Highlights

Customer support and assistance
Pricing flexibility
Expensive product
Poor customer service
Subscription and charges

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 16, 2024

I've been using Geko for years, I love their products, their prices and customer service is fantastic. 5 Stars from me.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Not sure what the other person is on about. Customer support has always been online. They have always been helpful and polite. I AM ABLE TO SET MY OWN CHEAPER PRICES.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for a great review, we really appreciate it.

1 / 5 Share

Sept. 16, 2023

I subscribed and they have a very expensive product. poor customer service and still charged for getting unsubscribed from their service. absolutely a joke company. avoid at all costs!!

Using app

6 minutes

Total reviews

4

Average rating

3.0

Developer Reply

Hi, you informed us that you wanted to cancel your subscription after the trial period had ended and you were charged the subscription fee. We were only then able to cancel your new subscription and send a refund to your account. It is a shame that you left this review especially after we rectified the situation once we had been notified.

All reviews

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