Rating

4.0

feedback

97

Reviews

chart

#4,663

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    49%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users have praised the customer service and support provided by the developers. They appreciate the quick responses to emails and the willingness to help with any issues. Users also find the app easy to use and effective in generating HTML sitemaps for their websites. However, there are several negative reviews highlighting issues with the app's functionality and support. Some users have experienced problems with the generated XML files, leading to issues with Google Search Console. Additionally, there are complaints about the app not being free, difficulties in removing the app completely, and concerns about the impact on SEO. Overall, while the app has received positive feedback for its simplicity and customer service, there are significant concerns about its effectiveness and potential drawbacks.

Highlights

Positive customer service and support
Ease of use in generating HTML sitemaps
Issues with XML files and Google Search Console
Negative feedback on app's functionality and impact on SEO
Mixed reviews on pricing and difficulties in removing the app

Rating Breakdown

  • 5
    87% (84 ratings)
  • 4
    4% (4 ratings)
  • 3
    3% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 9, 2024

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 1, 2024

Non c'è il piano gratuito disponibile.

Using app

1 minute

Total reviews

2

Average rating

3.0

3 / 5 Share

July 15, 2024

UPDATE: the devs sent me an email to help me remove the metafield but I don't want to give access to my code since all of this didn't look too "pro" to me. So they created a new function to delete metaobjects before to delete the app but I prefer to check all of this with my dev. since I use many metafieldds not related to this app and I want to make sure to don't mess them up. CONCLUSION: The support try to be helpful but I believe that apps that deal with vital settings should be super tested and safe before to be launched and I didn't like the experience with this one. Maybe I am wrong but I am not going to be the beta tester this time-. I uninstalled the app and there are a lot of left over around. This is not a good thing .

Using app

About 4 hours

Total reviews

36

Average rating

3.3

Developer Reply

Caro Concetto e team, Thank you for your feedback and for bringing this issue to our attention. Upon investigation following your comment, we have realized that metaobjects created by our app remained after uninstallation. This was an unintentional oversight on our part while rushing to deploy recent features, and we take full responsibility for it. We want to assure you that our team is currently working on an update to address this issue as soon as possible. The upcoming update will ensure that all metaobjects created by our app are properly cleared upon uninstalling. In the meantime, we will reach out to you through private channels to assist you in manually clearing these metaobjects and ensure your store is completely clean of any residual data from our app. We greatly value your feedback and appreciate your patience as we work to improve our app. Thank you for giving us the opportunity to resolve this matter. Best regards

5 / 5 Share

July 1, 2023

GREAT CUSTOMER SERVICE! Fixed my issue immediately! Quick on responding via email. Thank You! www.XGear101.com

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Wir sind begeistert. vielen Dank für den tollen Support und das Sie unsere Wünsche umgesetzt haben. Echt super, es sieht einfach toll aus. Danke. Danke euch

Using app

5 months

Total reviews

15

Average rating

4.9

All reviews

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