Rating

4.1

feedback

37

Reviews

chart

#3,969

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    30%
  • Less than a day
    8%
  • Less than a month
    38%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are quite mixed. Some users have praised the app for its ease of use, helpful customer service, and the ability to generate sitemaps effectively. They appreciate the quick responses from the support team and the customization options available. However, there are also negative reviews highlighting issues such as lack of response from customer support, concerns about the safety and testing of the app before launch, and difficulties in removing the app completely with leftover elements. Some users also mentioned limitations in controlling which collections are shown in the sitemap.

Highlights

Ease of use and effectiveness
Customer service and support
Safety and testing concerns
Difficulty in removing the app completely
Limitations in controlling collections shown in the sitemap

Rating Breakdown

  • 5
    84% (31 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (3 ratings)

Reviews with Text

  • 100% (37)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 1, 2024

Non c'è il piano gratuito disponibile.

Using app

1 minute

Total reviews

2

Average rating

3.0

Developer Reply

Dear Terramia team, Thank you for trying out our app and taking your time to leave a review. We understand that you were looking for a free tool. However, as described in the listing page, currently our Free plan is only available for test and development stores. Best regards, MAPIFY Sitemap Generator Team

3 / 5 Share

July 15, 2024

UPDATE: the devs sent me an email to help me remove the metafield but I don't want to give access to my code since all of this didn't look too "pro" to me. So they created a new function to delete metaobjects before to delete the app but I prefer to check all of this with my dev. since I use many metafieldds not related to this app and I want to make sure to don't mess them up. CONCLUSION: The support try to be helpful but I believe that apps that deal with vital settings should be super tested and safe before to be launched and I didn't like the experience with this one. Maybe I am wrong but I am not going to be the beta tester this time-. I uninstalled the app and there are a lot of left over around. This is not a good thing .

Using app

About 4 hours

Total reviews

37

Average rating

3.3

Developer Reply

Caro Concetto e team, Thank you for your feedback and for bringing this issue to our attention. Upon investigation following your comment, we have realized that metaobjects created by our app remained after uninstallation. This was an unintentional oversight on our part while rushing to deploy recent features, and we take full responsibility for it. We want to assure you that our team is currently working on an update to address this issue as soon as possible. The upcoming update will ensure that all metaobjects created by our app are properly cleared upon uninstalling. In the meantime, we will reach out to you through private channels to assist you in manually clearing these metaobjects and ensure your store is completely clean of any residual data from our app. We greatly value your feedback and appreciate your patience as we work to improve our app. Thank you for giving us the opportunity to resolve this matter. Best regards

5 / 5 Share

Feb. 23, 2023

Wir sind begeistert. vielen Dank für den tollen Support und das Sie unsere Wünsche umgesetzt haben. Echt super, es sieht einfach toll aus. Danke. Danke euch

Using app

5 months

Total reviews

15

Average rating

4.9

1 / 5 Share

Nov. 17, 2022

Ho provato a contattare la loro assistenza 3/4 volte senza ottenere alcuna risposta. Il file .xml generato dalla app è compromesso e dunque non posso condividere la sitemap su Google Search Console

Store

MOUD

Using app

8 days

Total reviews

9

Average rating

4.6

Developer Reply

Dear User, First of all please accept our apologies for not addressing your support request earlier as your emails were filtered out by spam filters. As we have explained in a direct message, your problem seems to be from the use of some non-standard characters in your URLs that are not compatible with XML format. We apologize for the inconvenience this may have caused and we hope you find the information we had shared privately to be helpful. Kind regards

5 / 5 Share

Aug. 12, 2021

This app is super easy to use and customer service is awesome! I needed help with some coding and they not only answered my email in less than 24 hours, but also fixed the issue in the same time as well.

Using app

9 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the great review Lauren! Glad we were able to help with the layout of your Sitemap page.

All reviews

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