Rating

3.6

feedback

39

Reviews

chart

#6,709

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    8%
  • Less than a month
    36%
  • Less than a year
    26%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a range of ratings from 1 star to 5 stars. Positive aspects highlighted in the reviews include the app being easy to use, great customer service with quick responses, helpful support team, and the ability to generate and update sitemaps effectively. Users appreciated the functionality and simplicity of the app, as well as the customization options provided by the support team. However, some negative aspects mentioned were issues with the free plan selection, lack of response from support in some cases, and concerns about the safety and thorough testing of the app before launch. Users also mentioned difficulties in controlling which collections are shown in the HTML sitemap and the presence of leftover elements after uninstalling the app.

Highlights

Mixed reviews with a range of ratings from 1 star to 5 stars
Positive aspects include ease of use, great customer service, and effective sitemap generation
Negative aspects include issues with free plan selection, lack of support response, and concerns about app safety and testing
Difficulty in controlling which collections are displayed in the HTML sitemap
Presence of leftover elements after uninstalling the app

Rating Breakdown

  • 5
    77% (30 ratings)
  • 4
    8% (3 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (5 ratings)

Reviews with Text

  • 97% (38)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 5, 2026

Using app

10 months

Total reviews

11

Average rating

4.9

1 / 5 Share

Nov. 8, 2025

The entire app is completely useless, and support never responds. I paid for three months, and it was a total waste of money.

Using app

About 2 months

Total reviews

11

Average rating

4.3

Developer Reply

Dear Thorn & Feather team, our records do not show a support request from your store. We would be happy if you can kindly share with us your questions directly at [email protected]

1 / 5 Share

Sept. 15, 2025

Can't select free plan.

Using app

4 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 1, 2024

Non c'è il piano gratuito disponibile.

Using app

1 minute

Total reviews

4

Average rating

3.0

Developer Reply

Dear Terramia team, Thank you for trying out our app and taking your time to leave a review. We understand that you were looking for a free tool. However, as described in the listing page, currently our Free plan is only available for test and development stores. Best regards, MAPIFY Sitemap Generator Team

3 / 5 Share

July 15, 2024

UPDATE: the devs sent me an email to help me remove the metafield but I don't want to give access to my code since all of this didn't look too "pro" to me. So they created a new function to delete metaobjects before to delete the app but I prefer to check all of this with my dev. since I use many metafieldds not related to this app and I want to make sure to don't mess them up. CONCLUSION: The support try to be helpful but I believe that apps that deal with vital settings should be super tested and safe before to be launched and I didn't like the experience with this one. Maybe I am wrong but I am not going to be the beta tester this time-. I uninstalled the app and there are a lot of left over around. This is not a good thing .

Using app

About 4 hours

Total reviews

38

Average rating

3.3

Developer Reply

Caro Concetto e team, Thank you for your feedback and for bringing this issue to our attention. Upon investigation following your comment, we have realized that metaobjects created by our app remained after uninstallation. This was an unintentional oversight on our part while rushing to deploy recent features, and we take full responsibility for it. We want to assure you that our team is currently working on an update to address this issue as soon as possible. The upcoming update will ensure that all metaobjects created by our app are properly cleared upon uninstalling. In the meantime, we will reach out to you through private channels to assist you in manually clearing these metaobjects and ensure your store is completely clean of any residual data from our app. We greatly value your feedback and appreciate your patience as we work to improve our app. Thank you for giving us the opportunity to resolve this matter. Best regards

All reviews

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