Rating

3.6

feedback

41

Reviews

chart

#6,798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    7%
  • Less than a month
    34%
  • Less than a year
    22%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise the app for its ease of use, helpful customer service, and functionality in generating sitemaps, others express frustration with the lack of response from support, issues with the app's functionality, and concerns about the safety of their website's code. Positive themes include excellent customer service, ease of use, and the app's ability to generate sitemaps effectively. On the other hand, negative themes include unresponsive support, concerns about code safety, and limitations in controlling the displayed collections in the sitemap.

Highlights

Excellent customer service and ease of use
Unresponsive support and concerns about code safety
Effective sitemap generation
Limitations in controlling displayed collections
Mixed reviews on functionality and support

Rating Breakdown

  • 5
    78% (32 ratings)
  • 4
    7% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (5 ratings)

Reviews with Text

  • 98% (40)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 5, 2026

Using app

--

Total reviews

11

Average rating

4.9

1 / 5 Share

Nov. 8, 2025

The entire app is completely useless, and support never responds. I paid for three months, and it was a total waste of money.

Using app

About 2 months

Total reviews

11

Average rating

4.3

Developer Reply

Dear Thorn & Feather team, our records do not show a support request from your store. We would be happy if you can kindly share with us your questions directly at [email protected]

1 / 5 Share

Sept. 15, 2025

Can't select free plan.

Using app

4 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 1, 2024

Non c'è il piano gratuito disponibile.

Using app

1 minute

Total reviews

4

Average rating

3.0

Developer Reply

Dear Terramia team, Thank you for trying out our app and taking your time to leave a review. We understand that you were looking for a free tool. However, as described in the listing page, currently our Free plan is only available for test and development stores. Best regards, MAPIFY Sitemap Generator Team

3 / 5 Share

July 15, 2024

UPDATE: the devs sent me an email to help me remove the metafield but I don't want to give access to my code since all of this didn't look too "pro" to me. So they created a new function to delete metaobjects before to delete the app but I prefer to check all of this with my dev. since I use many metafieldds not related to this app and I want to make sure to don't mess them up. CONCLUSION: The support try to be helpful but I believe that apps that deal with vital settings should be super tested and safe before to be launched and I didn't like the experience with this one. Maybe I am wrong but I am not going to be the beta tester this time-. I uninstalled the app and there are a lot of left over around. This is not a good thing .

Using app

About 4 hours

Total reviews

37

Average rating

3.3

Developer Reply

Caro Concetto e team, Thank you for your feedback and for bringing this issue to our attention. Upon investigation following your comment, we have realized that metaobjects created by our app remained after uninstallation. This was an unintentional oversight on our part while rushing to deploy recent features, and we take full responsibility for it. We want to assure you that our team is currently working on an update to address this issue as soon as possible. The upcoming update will ensure that all metaobjects created by our app are properly cleared upon uninstalling. In the meantime, we will reach out to you through private channels to assist you in manually clearing these metaobjects and ensure your store is completely clean of any residual data from our app. We greatly value your feedback and appreciate your patience as we work to improve our app. Thank you for giving us the opportunity to resolve this matter. Best regards

All reviews

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