Genie Product Options, Variant
Increase sales with variant options for personalized products.
Rating
4.1
feedback
17
chart
#5,491
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
47%
-
Less than a year
35%
-
More than a year
0%
Reviews Summary
The reviews for the Genie Product Options Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful assistance, and even the creation of new functions within the app upon request. The app is praised for being easy to implement and use, with users mentioning that it worked well for their online stores. However, there are a few negative reviews mentioning issues such as the app not working, unresponsiveness from the support team, and in one case, the app causing the deletion of products from the Shopify store, leading to significant inconvenience and loss of sales.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2025
Very happy with this app and the customer service. I needed some extra code to tailor my order confirmation emails and it was done for me easily.
Nov. 20, 2024
Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.
Nov. 9, 2024
I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!
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