Genie Product Options, Variant
Unlimited number of Product Infinite Options & Variant options
Rating
4.3
feedback
21
chart
#3,017
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
19%
-
Less than a month
52%
-
Less than a year
19%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the excellent customer service and quick support provided by the app developers. Users appreciate the responsiveness of the support team in resolving issues and even creating new functions upon request. The app is praised for its functionality, ease of use, and the ability to enhance the customer experience during checkout. However, there are a few negative reviews mentioning issues such as unresponsiveness of the support team, server downtime leading to service interruptions, and in some cases, the app causing product deletions and technical glitches. Despite these drawbacks, the majority of users find the app beneficial for their online stores and recommend it for its features and helpful customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 9, 2024
I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!
Oct. 19, 2024
I recommend this App. The customer service is great. We had an issue and it was rectified within the day. These guys also created and new function within the app upon my request. I highly recommend them as they have been very helpful and an asset to our business. Keep up the good work!
Sept. 2, 2024
This is the most useless app ever. It's certainly not working and the support team is unresponsive. I have 2 orders without necessary details because of the app.
Aug. 23, 2024
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