Genie Product Options, Variant for Shopify

Genie Product Options, Variant

Increase sales with variant options for personalized products.

Rating

4.1

feedback

17

Reviews

chart

#5,600

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    47%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The reviews for the Genie Product Options Shopify App are mostly positive, highlighting the excellent customer service provided by the team. Customers appreciate the quick responses, professional assistance, and willingness of the support team to go above and beyond to solve issues. The app is praised for being easy to implement, user-friendly, and for offering great after-sales service. However, there are some negative reviews mentioning issues with functionality, unresponsiveness of the support team, and instances where the app caused problems like deleting products from the store.

Highlights

Excellent customer service and quick support
User-friendly and easy to implement
Functional issues and unresponsiveness
App causing problems like deleting products
Positive impact on product customization and pricing

Rating Breakdown

  • 5
    76% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    24% (4 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 2, 2025

Great App

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 12, 2025

Very happy with this app and the customer service. I needed some extra code to tailor my order confirmation emails and it was done for me easily.

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 8, 2025

Doesn't work and no refund so far

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 20, 2024

Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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