Genie Product Options, Variant
Increase sales with variant options for personalized products.
Rating
4.2
feedback
24
chart
#3,716
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
46%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Genie Product Options app are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the quick responses to queries and the willingness of the support team to go above and beyond to help with any issues. The app is praised for being easy to implement and use, with some users mentioning that new functions were created based on their requests. However, there are a few negative reviews mentioning issues with the app not working properly, unresponsiveness from the support team, and in one case, the app causing the deletion of products from the Shopify store, leading to significant inconvenience and loss of sales.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 12, 2025
Very happy with this app and the customer service. I needed some extra code to tailor my order confirmation emails and it was done for me easily.
Nov. 20, 2024
Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.
Nov. 9, 2024
I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!
Oct. 19, 2024
I recommend this App. The customer service is great. We had an issue and it was rectified within the day. These guys also created and new function within the app upon my request. I highly recommend them as they have been very helpful and an asset to our business. Keep up the good work!
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