Genie Product Options, Variant
Increase sales with variant options for personalized products.
Rating
4.1
feedback
17
chart
#5,600
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
47%
-
Less than a year
35%
-
More than a year
0%
Reviews Summary
The reviews for the Genie Product Options Shopify App are mostly positive, highlighting the excellent customer service provided by the team. Customers appreciate the quick responses, professional assistance, and willingness of the support team to go above and beyond to solve issues. The app is praised for being easy to implement, user-friendly, and for offering great after-sales service. However, there are some negative reviews mentioning issues with functionality, unresponsiveness of the support team, and instances where the app caused problems like deleting products from the store.
Highlights
All reviews
Feb. 12, 2025
Very happy with this app and the customer service. I needed some extra code to tailor my order confirmation emails and it was done for me easily.
Nov. 20, 2024
Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.
Nov. 9, 2024
I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!
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