Genie Product Options, Variant
Increase sales with variant options for personalized products.
Rating
4.3
feedback
16
chart
#5,961
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
44%
-
Less than a year
38%
-
More than a year
0%
Reviews Summary
The reviews for the Genie Product Options app are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the quick responses to queries, helpful support, and the willingness of the team to go above and beyond to address issues. The app is praised for being easy to implement and use, with users mentioning that it helped improve their customer experience. However, there are a few negative reviews mentioning issues with the app not working properly, unresponsiveness from the support team, and in some cases, causing product deletions on Shopify stores, leading to lost sales and trust issues.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2025
Very happy with this app and the customer service. I needed some extra code to tailor my order confirmation emails and it was done for me easily.
Nov. 20, 2024
Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.
Nov. 9, 2024
I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!
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