Gentoo Growth Agent
Gentoo: Turn your store into a self-improving growth machine
Rating
5.0
feedback
5
chart
#3,676
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Reviews Summary
Gentoo AI has received overwhelmingly positive reviews from Shopify store owners who have installed it. The app is praised for its ability to increase conversions, provide valuable insights into customer preferences, and offer seamless integration with the store. Customers appreciate the customization options and the training feature that allows the AI to upsell products effectively. The support team behind Gentoo is commended for their responsiveness and willingness to implement feedback quickly. Users also highlight the fun and friendly aspect of the app, with the penguin mascot adding a unique touch to the customer experience. Overall, Gentoo AI is described as a game-changer for Shopify store owners, especially those in need of efficient customer support solutions and detailed consultations.
Highlights
All reviews
Oct. 13, 2025
Ever since we installed Gentoo AI into our Shopify Store, we've seen an increase in our conversation. Customers are using Gentoo as the new search bar and I love that you can train Gentoo to upsell your products. The integration is seamless and allows you to make simple yet effective customization to the design. (we renamed our AI to Pengu-dono cuz why not). I also love seeing the conversations between customers and the AI as it provides us with a huge amount of insight to what customers are looking for. Working with the team behind Gentoo has also been delightful. They take feedback and apply those changes very quickly. Can't wait to see more growth from this company!
Sept. 30, 2025
Gentoo has been great for helping answer simple questions customers have while shopping online, and with a little bit of training can handle more complex questions too. Cobb has been very helpful in getting everything set up and checking in to make sure everything is running smoothly.
Sept. 29, 2025
Starting a Shopify store can be overwhelming, especially when it comes to customer support. Gentoo made it feel effortless—like having a smart, friendly agent from day one. Plus, the penguin mascot is absolutely adorable and adds a fun touch to the experience
Sept. 29, 2025
For new Shopify store owners struggling with customer support setup, Gentoo is a game-changer. It seamlessly handles CS, making it an ideal solution—especially for cosmetics brands with large SKUs needing detailed consultations. Highly recommended for early-stage eCommerce!
Sept. 28, 2025
It has been a solid experience working with Gentoo AI. Our store deals with a high volume of parts and constantly changing models of electric scooters. With our Penguin employee helping us, we are able to quickly and efficiently provide correct parts, info etc. to customers. This equates to fast answers and interactions that then help with sales. The AI points customers to the correct parts and product pages for purchase. Sales we might have lost if we were missing the chats when we are helping other customers. It even speaks different languages which is extremely helpful. Our Penguin employee takes the first steps in helping the online customer while we are then able to use our time better to tackle more in depth questions and customer service. The support has been great and they are fast to respond. They are constantly adding more and more features. Very happy to be on the ground floor and growing with this product. Time to get yourself a Penguin!
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