Smart D'sign Embroidery review for Geolocation
Sept. 8, 2023
The conversion rates shown on the shop front are totally off. When customers want to see the prices in their own currency they will be most likely surprised to have to pay more at the checkout (because PayPal does convert correctly) than what the shop shows - because the conversion rates do not reflect the daily conversion rate fluctuation. This means that the shop will experience an increase in abandoned shopping carts or customers start complaining about not matching prices shown on the website and taken off their accounts. Being a Shopify native app I would have expected a perfectly working app especially when it is installed/recommended during installation when setting up a new shop. Very disappointed.
Hi there, the Geolocation app does not do anything with conversion rates. It sounds as though there is something else going on with your store, separate to the app - please reach out to us so we can help diagnose the issue and fix this for you.
