The Potters Boards review for Geolocation
Aug. 22, 2020
We've Geo location on our site for about 2 months now. Unfortunately it doesn't seems to be working. It has not showed up in my personal browsers since the initial install, and we've had some customers confused about the currency they made their purchases in, so I'm guessing it's not showing up for them either. Good idea, but needs to work.
Hey The Potters Boards, Thanks for your feedback. Geolocation app only shows suggestion based on the IP address of the visitor. If you were browsing your store from your home country, then the recommendation may not be triggered. You also seem to be using another currency conversion app which automatically sets currencies and may interfere with how Geolocation works. Feel free to reach out to Shopify Support for assistance. If you already have a support ticket, please let us know and we will follow up on our end. Thanks, Geolocation team
