Geolocation
Boost global sales with country and language recommendations.
Rating
2.9
feedback
386
chart
#7,825
All reviews
Rating Breakdown
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Jan. 30, 2023
I wish I had written a more positive review... I just want the plugin to redirect the user to the appropriate currency and language for my site and it doesn't work, only the local currency is applied but it's impossible to redirect to a language automatically (while manually, everything works). After two hours of support with Shopify, this does not seem to work, the support does not seem to understand anything... Edit following your reply: For information, the window indicating that the site must be adapted into English is displayed, but when I click on continue, the language of the site chosen does not apply. However, when I use my classic manual method to change the language, it works.
We do not automatically change the currency or language based on a visitors location because this goes against Google's guidelines and can be detrimental to your SEO.
Jan. 19, 2023
This app is useless when Shopify does not allow to change currency to my country. Shopify only allow to some selected countries to auto change there store currencies.
Jan. 11, 2023
Why are the selectors at the footer? Why not in the header? This is not logical and a big UX flaw. The Shopify selectors at the top disappear when you use any other size than a big screen. I was hoping the Geo Location would at the selectors at the top... So tablet or smartphone users don't know that they can change the language of the site. Also the Geo location does not seem to work. When I test it on different devices, I do not get a pop-up.
Jan. 7, 2023
United States is for some reason GBP and currencies dont auto convert so I do not deem this app effective.
Hi there, thanks for your review. This is because your United States Market only has GBP enabled. If you go to Settings --> Markets --> United States, you will see that you can control the currency for your US buyers (and buyers for all other markets) through there. Once you have done so, Geolocation will recommend the right country and currency for all your buyers. Also, you can automatically show buyers the right country with domain redirection: https://help.shopify.com/en/manual/markets/international-domains/directing-customers
Jan. 6, 2023
Går inte få popupfönstret fungera och drop-down boxarna hamnar i sidfote - dessutom i omatchande grafik. Ingen vill ha dem i sidfoten!
Dec. 31, 2022
It can only show EUR as a currency. Which i do not understand why even make a currency auto switcher when the only currency is EUR. Asking a shopify support guy and they dont know why it is that also and he will forward it to technical support. But we know that there are 1 people working on the app and there are 0 support within the app. This is the CON of Shopify making their own apps. As they make it, then upload it to app store and then just leave and there are no support. The support link just go directily to the app site, where the only suopport you can get is to leave a review and wait for answer. Great
Hi there - sorry to hear about this frustrating experience. The reason it is only showing EUR is because that is the only currency you have enabled in Shopify Markets. You can change this by going to Settings --> Markets, selecting a country you want to offer the local currency for (e.g. Denmark), and then changing it to the local currency for that country under "Products and Pricing." If you have any questions don't hesitate to let us know!
Dec. 1, 2022
big disappointment. to change the language. the bar is down bottom on the footer. correct placement is on the header not footer...
Nov. 16, 2022
Very poor user interface options. The popup is too aggressive: if 80% of your traffic goes to a location where the language by default is ok and the rest (20%) needs the function of geolocation, you solve the problem for the 20%, but you still have 80% of your traffic impacted by this useless popup as the first thing they see in your website. On the other hand, if you choose not the pop up, but the footer, it is a footer with, again, a very poor UI options that stays at the bottom of the website and nobody sees. This app is not even a minimum option or solution. I would have expected much more from a Shopify App, really.
Hi there, thank you for your review. The pop up does not appear for everyone - only those who there is a recommendation for. E.g. if your site defaults to English and USD, someone who speaks English and is located in the United States will not see a pop up. If someone from Canada lands on your site, they will see a pop up to switch to Canada and CAD. This has been proven to increase conversion for international visitors.
Nov. 13, 2022
Ne fonctionne tout simplement pas. Moi et mes visiteurs sommes en France et nous avons un message comme quoi notre emplacement est aux US. La solution selon le support Shopify est de vider mon cache... Ce qui ne change rien.
Nov. 1, 2022
big disappointment. to change the language. the bar is down bottom on the footer. correct placement is on the header not footer...
Oct. 25, 2022
Worse translation app there is. It just dosent work, simply just does not work. The popup for a country code will auto set to english, and it wont even translate
Hi there, this is not a translation app. It is an app that will direct your customers to the right experience based on their location. If you need a translation app I would suggest trying: https://apps.shopify.com/translate-and-adapt
Oct. 5, 2022
not even a singel star as it does not work when by any chance anywhere else in the theme GEO is activated. Or i am not sure why it does function wierd. sometimes it does work sometimes it does not and hence i am uninstalling it, Please clean the code if any tran=ces of it are left behind. will not suggest this app not even for free.
Sept. 9, 2022
It is a shame to launch such an app full of bugs! For visitors from Italy it offers to switch to the French store. It is not possible to fix.
Aug. 31, 2022
I have only 2 countries set up in my checkout settings, when I activated this app I had it tested in other countries other than those that I have set, yet it still has that welcome message assuring the visitor that we ship to their country, which we don't!! This confusion can lead to bad reviews!! Please fix!!
Aug. 20, 2022
tentei usar mas não faz configurações, não ativa a personalisação para adicionar paises. as orientações são confusas e incompletas.
Aug. 5, 2022
i dont like the big shopify logo that i cannot change. i tried changing languages but i didnt see any change.
June 23, 2022
The fact you can only have the currency selector in the FOOTER, a tiny little grey box that blends in with the footer that absolutely NO ONE can see is ridiculous! Add a button to the header that shows a flag or makes it easy to see, Literally NO ONE can find the currency selector! How does a company this massive make something so completely terrible
June 9, 2022
Deux remarques pertinentes Le bouton de pop ne fonctionne . Le texte est en Français pour différentes Langes
June 6, 2022
this is one of the most important apps in my shop because I sell to soo many different countries but in the same time this is the app that I hate the most. there is 0% customization, not even WORDS TRANSLATION !!!!!! Shopify should update this app ASAP as it was not even Touched for the last couple of years specially that this app is used the most by Advanced Plan Customers because they use international Pricing and Multi language the most.
May 25, 2022
If I could give zero stars I would, BEWARE of this app!!! Somehow this was installed in our store, (Shopify still looking into how & wait for a response) We have had inventory issues and weird things happening to our platform not mention sales channel getting turned off and being hacked. Not sure if all related. Have since deleted the app.